Printing Does Not Start; Dialog Box - Canon MP490 series On-Screen Manual

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Advanced Guide Troubleshooting

Printing Does Not Start

Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power
flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
the Power lamp is flashing green, the computer is processing data and sending it to the
machine. Wait until printing starts.
Check 2: Make sure that the USB cable is securely plugged in to the
machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
Check 3: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 4: Make sure that your machine's name is selected in the Print

dialog box.

The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
In Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
Note
To make the machine the one selected by default, select Set as Default Printer (Windows),
Default Printer or Make Default (Macintosh).
Check 5: Configure the printer port appropriately.
Configure "USBnnn" (where "n" is a number) as the printer port.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX Printer icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
> Printing Does Not Start
lamp stops