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www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
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ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
Electronic Support Service
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support@us.dell.com
apsupport@dell.com (Asian/Pacific countries only)
support.euro.dell.com (Europe only)
Electronic Quote Service
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sales@dell.com
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
Electronic Information Service
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info@dell.com
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their
portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact
information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your order. See the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use
computer-based diagnostics to provide fast, accurate answers.
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