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Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/BD. Consult your local dealer or service outlet if
problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
POWER
TV/BD does not operate.
TV BROADCAST RECEPTION
Poor sound or no sound.
Poor picture or no picture.
Poor reception on some
channels.
Poor color or no color.
Picture wobbles or drifts.
No Cable TV reception.
Horizontal or diagonal bars on
screen.
No reception above channel 13.
TV shuts off.
Closed - Caption is not available.
Display is not shown in your
language.
PC
The image on the screen is
moving in an oblique direction.
Vertical stripes can be seen in
full-display mode.
Part of the image is missing.
Horizontal stripes are moving
vertically with flickering screen.
When the characters are
displayed on the whole screen,
vertical stripes appear and some
of the characters are blurred.
•
The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non-active pixels may appear on
the screen as a fixed point of blue, green or red. Please note that this is not a malfunction.
36
•
Make sure the power cord is plugged in.
•
Unplug unit, then plug it back in.
•
Station or Cable TV experiencing problems, tune to another station.
•
Check Volume adjustments or mute mode.
•
Check for sources of possible interference.
•
Station or Cable TV experiencing problems, tune to another station.
•
Check antenna or Cable TV connections, reorient antenna.
•
Check for sources of possible interference.
•
Check picture control adjustments.
•
Station or Cable TV experiencing problems, tune to another station.
•
Station signal is weak, reorient antenna to receive stronger station.
•
Check for sources of possible interference.
•
Station or Cable TV experiencing problems, tune to another station.
•
Make sure channels are set into memory.
•
Check picture control adjustments.
•
Check antenna or Cable TV connections, reorient antenna.
•
Check for sources of possible interference.
•
Station or Cable TV experiencing problems, tune to another station.
•
Make sure channels are set into memory.
•
Cable TV company is scrambling signal.
•
Check antenna orientation.
•
Check all Cable TV connections.
•
Set Source option to the "Cable" mode.
•
Station or Cable TV system problems, try another station.
•
Check antenna connections, reorient antenna.
•
Check for sources of possible interference.
•
Make sure Source option is in the appropriate mode.
•
If using antenna, check UHF antenna connections.
•
No broadcast on station tuned.
•
Sleep Timer is set.
•
Power interrupted.
•
TV station experiencing problems or program tuned is not closed captioned. Try
another program.
•
Set Closed caption in the menu.
•
Select proper language in the menu options.
•
Check "Clock" and "Phase".
•
Check "Clock".
•
Check "Auto Adjust".
•
Check the signal status of the PC.
•
Check "Auto Adjust".
•
If the display condition is not improved with "Auto Adjust", check "Clock".
POSSIBLE SOLUTIONS
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16, 17
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14, 15
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14, 15
35
16
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14
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16
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