Component Replacement Procedures; Service Tag - HP TouchSmart tx2 Maintenance And Service Manual

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal
and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
36 Chapter 4 Removal and replacement procedures