Troubleshooting - D-Link DHP-302 User Manual

Section  - Troubleshooting
• DHP-302 Powerline HD utility does not start correctly:
Reinstall the utility.
• DHP-302 Powerline HD utility does not detect the PowerLine HD Ethernet Adapter:
Please make sure your Powerline HD Ethernet Adapter is correctly plugged and connected to the computer or network
device.
• I can't configure the PowerLine HD Ethernet Adapter, DHP-302 Powerline HD utility is always asking me for
the password:
Please make sure you have entered the correct password. Password field is case-sensitive.
• I forgot my network password:
If you forgot your password, click the System tab and press the Reset button.
Warning: When resetting the DHP-302, you will lose all of your settings.
• I can't configure any parameter of the PowerLine HD Ethernet Adapter, an error is shown when I try to
configure it:
Please make sure you have not unplugged the PowerLine HD Ethernet Adapter while configuring it.
• I changed the connection cable to another Ethernet adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
• I'm having a lot of problems configuring my network:
If you are having many problems configuring the network with two or more PowerLine HD Ethernet Adapter, please
make a reset to all of the Ethernet adapters, reset the utility and start configuring the adapter again.
D-Link DHP-30 User Manual

Troubleshooting

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