Troubleshooting - KitchenAid Dishwasher User Instructions

Drain Air Gap
To clean the drain air gap
Dishwasher Maintenance Procedure
Cleaning the Dishwasher
Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless
steel cleaner is recommended - Stainless Steel Cleaner and Polish Part Number 31462A.
Removal of Hard Water / Filming:
Recommended use of a monthly maintenance product such as affresh
Load your dishwasher (preferably with dishes affected by filming / hard water).
Place tablet in main wash compartment of detergent dispenser.
Select cycle/option best for heavily soiled dishes and start dishwasher.
NOTE: Recommended to use a premeasured detergent tablet or pack for regular daily use.
Vacation or Extended Time Without Use
To reduce the risk of property
damage
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
PROBLEM
DISHWASHER DOES
NOT RUN
†® affresh is a registered trademark of Whirlpool U.S.A.
12
Some state or local plumbing codes require the addition of a drain air gap between a
built-in dishwasher and the home drain system. Check the drain air gap when your
dishwasher is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher.
NOTE: The drain air gap is an external plumbing device that is not part of your
dishwasher. The warranty provided with your dishwasher does not cover service costs
directly associated with the cleaning or repair of the external drain air gap.
Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil
buildup. Clean if necessary.
If you will not be using the dishwasher during the summer months, turn off the water
and power supply to the dishwasher.
Make sure the water supply lines are protected against freezing conditions. Ice
formations in the supply lines can increase water pressure and damage your
dishwasher or home. Damage from freezing is not covered by the warranty.
When storing your dishwasher in the winter, avoid water damage by having your
dishwasher winterized by authorized service personnel.

Troubleshooting

to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com
SOLUTION
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME.
Be sure the door is closed and latched.
Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL, or by
opening and closing the door before selecting your cycle/option.
Check that there is not an interference with large casserole dishes and the wash system at the back of
the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure you have selected a cycle. See "Cycles and Options Descriptions" section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
®†
Dishwasher Cleaner Part Number W10282479.
In Canada, www.kitchenaid.ca