Accessing Control Panel On The Windows 8 Operating System; Troubleshooting Procedure - Lenovo 5106 Maintenance Manual

Machine types: 5106, 5110, 5114, and 5150
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Symptom
The wireless keyboard or mouse
does not work.
The operating system does not
start.
The computer beeps multiple
times before the operating
system starts.

Accessing Control Panel on the Windows 8 operating system

On the Windows operating system, you can view and change computer settings through Control Panel. To
access Control Panel on the Windows 8 operating system, do one of the following:
• From the desktop
1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms.
2. Click Settings.
3. Click Control Panel.
• From the Start screen
1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms.
2. Click Search.
3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section.

Troubleshooting procedure

Use the following procedure as a starting point for diagnosing problems you are experiencing with your
computer:
1. Verify that the cables for all attached devices are connected correctly and securely.
2. Verify that all attached devices that require ac power are connected to properly grounded, functioning
electrical outlets.
3. Verify that all attached devices are enabled in the BIOS settings of your computer. For more information
about accessing and changing the BIOS settings, refer to your Chapter 6 "Using the Setup Utility
program" on page 55.
4. Go to the "Troubleshooting" on page 37 and follow the instructions for the type of problem you are
experiencing. If the Troubleshooting information does not help you resolve a problem, continue with the
next step.
5. Try using a previously captured configuration to see if a recent change to hardware or software settings
has caused a problem. Before restoring a previous configuration, capture your current configuration in
36
ThinkCentre Hardware Maintenance Manual
Verify that:
• The computer is turned on.
• The battery or batteries installed in the wireless keyboard or mouse are in good
condition.
• The wireless configurations are all set correctly. You might need to refer to
the documentation that come with the wireless keyboard or mouse, or refer
to your Windows Help and Support information system for wireless related
instructions. If your wireless mouse has a dongle, make sure the dongle is
correctly connected to one of the USB connectors on the computer.
• For the wireless keyboard, no keys are stuck.
• The wireless mouse is clean.
Verify that:
• The startup sequence includes the device where the operating system resides.
Usually, the operating system is on the hard disk drive. For more information,
see "Selecting a startup device" on page 57.
Verify that no keys are stuck.
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