45-Day Money-Back Guarantee; Full Two-Year Warranty; Troubleshooting - Philips HF3505 User Manual

45-Day Money-Back Guarantee

If you are not fully satisfied with your Philips Wake-up Light, send the product back and we'll refund you the full
purchase price.
The Wake-up Light must be shipped prepaid by insured mail, insurance prepaid, have the original sales receipt, indicating
purchase price and the date of purchase, and the money-back guarantee return authorization form enclosed. We cannot be
responsible for lost mail.
The Wake-up Light must be postmarked no later than 45 days after the date of purchase. Philips reserves the right to verify
the purchase price of the Wake-up Light and limit refunds not to exceed suggested retail price.
To obtain a Money-Back Guarantee Return Authorization form, call 1-866-832-4361.
Delivery of refund check will occur 6-8 weeks AFTER receipt of returned product.

Full Two-Year Warranty

Philips Electronics North America Corporation (USA) and Philips Electronics Ltd (Canada) warrant each new Philips product,
model HF3505 against defects in materials or workmanship for a period of two years from the date of purchase, and agree to
repair or replace any defective product without charge. IMPORTANT: This warranty does not cover damage resulting from
accident, misuse or abuse, lack of reasonable care, or the affixing of any attachment not provided with the product.
NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
In order to obtain warranty service, simply call toll-free 1-866-832-4361.
In US Manufactured for: Philips Consumer Lifestyle, A Division of Philips Electronics North America Corporation, P.O. Box
10313, Stamford, CT 06904.
In Canada Imported for: Philips Electronics LTD, 281 Hillmount Road, Markham, Ontario L6C 2S3.
PHILIPS is a Registered Trademark of Koninklijke Philips Electronics N.V.
© 2013 Philips Electronics North America Corporation
All Rights Reserved.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the
problem with the information below, visit www.philips.com/support or call 1-866-832-4361 for assistance.
Problem Solution
The appliance does not Perhaps the adapter is not inserted properly in the wall outlet. Put the adapter properly in the
work at all. wall outlet.
Perhaps there is a power failure. Check if the power supply works by connecting another
appliance.
The appliance does not Remove the adapter from the wall outlet and wait a few minutes before you reinsert it. When
respond when I try to set you reinsert the adapter, the appliance goes back to the factory settings and you have to set all
different functions. functions again.
The lamp does not go on Perhaps you set a light intensity level that is too low. Increase the light intensity level.
when the alarm goes off.
I do not hear the alarm Perhaps you set a sound level that is too low. To set a higher sound level, see 'Setting the alarm'
sound when the alarm section.
goes off.
Perhaps the radio is not tuned correctly to a channel. Switch on the radio to check if the radio is
tuned correctly to a radio channel.
If you selected the radio as the alarm sound, switch on the radio after you switch off the alarm to
check if the radio works. If it does not work, call 1-866-832-4361 for assistance.
The radio does not work. Perhaps you set the volume too low. Increase the volume level. If the radio still does not work, call
1-866-832-4361 for assistance.
The radio produces a Perhaps the broadcast signal is weak. Adjust the frequency (see 'Setting the alarm' section) and/
crackling sound. or change the position of the antenna by moving it around. Make sure you have unwound the
antenna completely.
The alarm went off Perhaps you switched off the alarm function.The alarm icon is visible on the display when the
yesterday, but it did not go alarm function is active. If you do not see the alarm icon on the display, press the alarm button
off today. once (see 'Setting the alarm' section).
Perhaps you set a sound level and/or light intensity level that is too low. Set a higher sound level
and/or light intensity level.