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WHAT TO DO IF THE APPLIANCE DOES NOT WORK
If the appliance does not work properly, check the following points before asking for service; there
could be simple problems that you could remedy by yourself; if not, contact your after sales service.
Symptoms
No burner ignites
Cooking results are not satisfactory
The oven smokes
The hot plate and the oven do not work
Rating Plate
The rating plate is fixed at the back of the appliance. When you call your After Sales Service, you
have to specify the model, the product number and the serial number of the appliance.
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Solutions
Check that:
•
gas supply is completely open
•
the position of gas pipe is right
•
the burner is not wet
•
the burner cap and ring burner have been
replaced correctly after cleaning
•
the control knob has been pressed for 10
seconds upon ignition
Check that:
•
the thermostat is placed correctly;
•
the cooking time is adapted;
•
the grill is placed correctly in the oven.
Check that:
•
the oven does not need cleaning;
•
the meal does not overflow;
•
there is no excessive fat / juice projection on
the oven sides.
Check that:
•
the appliance is not unplugged;
•
there is no power break.
•
Check the fuses.
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