Troubleshooting and routine
For technical help, you must call the country where you bought the
DCP. Calls must be made from within that country.
As with any sophisticated office product, errors may occur. If this
happens, your DCP identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, call the Brother fax back system (USA only).
The drum unit is near the end of its life.
The drum counter was not reset.
The originals were not inserted or fed
properly, or original scanned from ADF was
longer than about 36 inches (90cm).
The DCP is out of paper or paper is not
properly loaded in the paper tray.
Check Paper #1
Check Paper #2
The paper is jammed in the DCP.
Paper in the MP tray runs out.
Check Paper MP
When you see this error, the paper in the
paper tray does not match the paper size you
7 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
In USA only: 1-800-521-2846
Menu, 1, 2.
Use the drum unit until you have a
print quality problem; then replace
the drum unit with a new one.
1. Open the front cover, and then
2. Press 1 to reset.
See Original jams.
Refill the paper in the paper tray or
Remove the paper and load it again.
See Paper jams and Paper is
jammed in the duplex tray (For
Reload paper. (See To load paper or
other media in the multi-purpose
tray (MP tray) (For DCP-8045D).)
Load the appropriate size paper or
change the default Paper Size