Troubleshooting - Sony NXCAM NEX-EA50UH Operating Manual

Troubleshooting

Troubleshooting
If you run into any problems using your camcorder, follow the flow chart below.
1 Check your camcorder, referring to the items on pages 107 to 114.
2 Disconnect the power source, reconnect the power source after about 1 minute and turn
on your camcorder.
3 Press the RESET button (p. 9) with a pointed object, then turn on your camcorder.
This operation will reset the date, time and area settings.
4 Consult your Sony dealer or local authorized Sony service facility.
• Power sources/LCD screen/Wireless Remote Commander···p. 107
• Memory card/flash memory unit···p. 109
• Recording···p. 109
• Playback···p. 112
• Connecting to TV···p. 113
• Copying/Editing/Connecting to other devices···p. 113
• GPS···p. 114
• Connecting to a computer···p. 114
Power sources/LCD screen/Wireless Remote Commander
The power does not turn on or abruptly turns off.
• Attach a charged battery pack to the camcorder (p. 19).
• Use the AC Adaptor/Charger to connect the camcorder to a wall outlet (wall socket) (p. 19).
The camcorder does not operate even when the power is set to on.
• Disconnect the power source (battery or AC Adaptor), then reconnect it after about 1 minute.
• Press the RESET button (p. 9) using a pointed object.
The camcorder gets warm.
• The camcorder may get warmer while you use it. This is not a malfunction.
The remaining battery indicator does not indicate the correct figure.
• Ambient temperature is too high or too low, or the battery pack has not been charged enough.
This is not a malfunction.
• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace
it with a new one (p. 19, 123).
• The indicated figure may not be correct in certain circumstances. For example, when you
open or close the LCD screen, it takes about 1 minute to display the correct remaining
battery.
107
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