Troubleshooting - Sharp DV-NC65H Operation Manual

Troubleshooting

The following conditions do not always denote trouble. Therefore, perform the checks described below
before calling for service. If the problem cannot be corrected by the use of this guide, remove the main
plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to
obtain service. Where this is not possible please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 08705 274277 during office hours (or (01) 676 0648 if
telephoning from Ireland).
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide
proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is
supplied at the time of purchase.
The following problems do not always denote a broken unit. Perform the checks listed below before calling
service.
I VCR/DVD
Problem
• No power
• The Remote does not work.
• No picture
• Dew
I VCR
Problem
• TV will not tune in to the VCR.
• Auto Installation screen does not
appear when the VCR is switched on
or Auto Installation is not complete.
• Display is not working.
• No picture appears.
• Playback picture is snowy.
• Playback/Recording does not play
back in Stereo.
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• Is the power cord connected properly?
• Is the power cord firmly plugged into the power outlet?
• One of the safety mechanisms may be operating. In this event,
unplug the Unit from the power outlet briefly and then plug it in
again.
• Are the batteries loaded correctly?
• Are the batteries flat?
• Is the signal emitter on the Remote pointing at the Unit?
• Is the Remote too far from the Unit, or is there any obstacle between
the Remote and the Unit?
• Did the VCR/DVD CHANGE Switch change correctly?
• Did the VCR/DVD SELECTOR change correctly?
• See page 6 for information.
• Check all the cables are correctly connected.
• Check your TV manual for correct tuning of your TV.
• Reset the VCR and complete AUTO INSTALLATION again. (Refer
to VCR Reset on page 38.)
• Make sure the power cord is plugged in.
• Make sure the wall socket has power .
• Make sure the TV is set to the video channel.
• Check all connecting cables.
• Adjust the tracking using CH '/".
• Try another tape.
• The video heads may have been contaminated - refer to a SHARP
Service Facility.
• Ensure the VCR is connected to a stereo TV with a SCART lead.
• Programme may not carry stereo.
www.sharp.co.uk/support
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LECTRONICS TD
Suggested Solution
Possible Cause/Solutions
30/8/02, 12:11 pm