Questions And Answers - Siemens Gigaset E500A User Manual

Customer service & product warranty – Australia and New Zealand

Questions and answers

If you have any questions about the
use of your phone you can contact
us 24/7 at
www.gigaset.com/service.
In addition, the following table pro-
vides troubleshooting assistance.
The display is blank.
1. The handset is not switched on.
¤ Press and hold the end call key
a.
2. The battery is empty.
¤ Charge the battery or replace it
(¢ page 18).
"BASE" flashes in the display.
1. The handset is outside the range
of the base.
¤ Move the handset closer to the
base.
The base's range is reduced
2.
because Eco Mode is activated.
¤ Deactivate Eco Mode
(¢ page 54) or reduce the dis-
tance between the handset
and the base.
3. The base is not switched on.
¤ Check the base power adapter
(¢ page 15).
"Place handset into base" flashes in
the display.
Handset has not been registered
with the base or has been de-regis-
tered.
¤ Place the handset in the base
(automatic registration, may take
up to 5 minutes) or register the
handset manually (¢ page 56).
Handset does not ring.
The ringer is switched off.
¤ Activate the ringer (¢ page 60).
You cannot hear a ringer/dialling
tone from the fixed line network.
The phone cord supplied has not
been used or has been replaced by a
new cord with the wrong pin con-
nections.
¤ Please always use the phone cord
supplied or ensure that the pin
connections are correct when
purchasing from a retailer
(¢ page 71).
The connection always terminates
after approx. 30 seconds.
Repeater activated/deactivated
(¢ page 61).
¤ Activate/deactivate the handset
(¢ page 26).
When you try to activate Eco
Mode+, "Not possible!" appears in
the display.
A handset is registered to the base
that does not support Eco Mode+.
67