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Customer service & product warranty – Australia and New Zealand
Customer service & product warranty – Australia
and New Zealand
IMPORTANT
Please retain your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product please contact us
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
NZ: 0800 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
If you are trying to access a Network Service and require assistance specifically
related to the network service or would like to subscribe to the service, contact
your service provider.
Product Warranty
Subject to the conditions below, this product, excluding battery and accessory
devices, is guaranteed against any defect in materials or workmanship under
conditions of normal use for a period of 12 months from date of purchase.
The benefits conferred by this warranty are in addition to other warranties and
remedies that are implied under the Australian Trade Practices Act and similar
Country, State and Territory laws (Statutory Rights).
Subject to your Statutory Rights, the goods will not be eligible for service
under this warranty if:
1. Proof of purchase cannot be provided;
2. The defect was caused by an accident, misuse, abuse, improper installation
or operation, vermin infestation, lack of reasonable care, unauthorised
modification, loss of parts, tampering or attempted repair by a person not
authorised by Gigaset; or
3. The product has been damaged by lightning or a mains power surge.
4. The Phone was not imported into Australia by Gigaset Communications
GmbH.
To obtain service during the terms of this warranty call the Information Line on
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
NZ: 0800 780 878
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