Troubleshooting - Nokia 6590i User Manual

18 Troubleshooting

This section provides a table that lists some of the most commonly
encountered problems and provides possible causes and solutions.
Problem
My phone is not
charging.
My phone is not
making/answering
calls.
I cannot listen to my
voice messages.
18
Possible cause
The charger and the
phone are not properly
connected.
The charger is not
properly plugged in.
The battery is not
charged.
The signal strength is
poor.
You do not have
Voicemail service.
You have not set up your
voice mailbox with your
service provider.
You have not saved your
Voicemail number in
your phone.
The Voicemail number
you have saved is
incorrect.
You have forgotten your
password or are entering
it incorrectly.
[ 170 ]
Possible solution
Securely connect the
charger to the phone.
Make sure that the
charger is plugged in
correctly.
Charge the battery.
If you are indoors, move
toward a window.
Call your wireless service
provider.
Call your wireless service
provider.
Refer to "Use voice
features" on page 61.
Call your wireless service
provider.
Call your wireless service
provider.