Samsung DMR77 Series User Manual page 24

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troubleshooting
PROBLEM
Has spots and film left
on dishes.
Is too noisy.
Leaves glasses with a
dim polish.
Leaves black or gray
marks on the dishes.
Leaves a yellow or brown
film on the inside of the
dishwasher.
Does not have any lamps
lit up.
Does not have a
smoothly rotating nozzle.
Has a bent upper rack
after loading dishes.
24_ troubleshooting
POSSIBLE CAUSE
The water temperature is low.
The detergent amount is
inappropriate.
Too many dishes have been loaded.
Dishes are loaded incorrectly.
The pressure of the supplied water is
insufficient.
Improper detergent is being used.
There is no rinse aid.
The water is too hard.
Sound is generated when the
dispenser cover is open.
Sound is generated when the drain
pump is operating in an early stage.
The dishwasher is not level.
There is a 'chopping' sound because
a nozzle is bumping against the
dishes.
The supplied water is soft and too
much detergent is being supplied.
Aluminum dishes have been loaded.
This occurs from coffee and tea
soils.
The power is not connected.
The fuse is broken or the circuit
breaker is out of order.
The nozzle hole is clogged with food
particles.
The dishes are not loaded properly.
SOLUTION
For best performance, the
temperature of the supplied water
should be 120 ˚F (49 ˚C).
Supply the appropriate amount of
automatic dishwasher detergent.
Load only an appropriate number of
dishes.
Load your dishes as recommended.
(See page 16.)
The proper pressure of the supplied
water is 20~120 psi (140~830 kPa).
Use a automatic dishwasher
detergent.
Check the dispenser and add the
rinse aid.
Add a water softener.
This is normal operation.
Ensure the dishwasher is level.
Rearrange the dishes.
Underload the dishwasher and use a
rinse aid to minimize this.
Remove the marks on the dishes
using a low sensitivity cleaner.
Remove the soils using a spot
cleaner.
Connect the power cable.
Replace the fuse or repair the circuit
breaker.
Clean the nozzle hole.
Load your dishes as recommended.
(See page 16.)

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