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Troubleshooting - Silvercrest CRB-631 User Manual

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15 Troubleshooting

If a fault occurs, please first consult these instructions before you send the device in for
repair. If you are unable to solve a problem despite these instructions, please contact
our hotline. Do not try repairing the device yourself under any circumstances. This
would mean that the warranty would be void.
Problem
The frame cannot be
slid off the device
towards the rear.
The device does not
play back any music.
The device cannot be
turned on.
The device does not
store the preset
stations.
The CD is not drawn
in completely.
Troubleshooting - CRB-631
Cause
The securing screws have
not been removed.
The release key was not
inserted correctly.
The connection cables
have not been attached
correctly.
The "MUTE" or "Pause"
button has been pressed.
The operating panel is not
inserted correctly.
The ignition is turned off.
The connection cables
have not been attached
correctly.
The fuse is blown.
The radio has not been
connected correctly.
The device temperature is
too high.
Contacts A4 and A7 have
not been connected
properly or the vehicle
manufacturer has reversed
these.
The two securing screws
have not been removed or
only partially.
Solution
Remove the securing screws and
try again.
Reinsert the key. Make sure that
the protrusion on the release key
points away from the device during
insertion.
Check that all cables have been
attached correctly.
Press the "MUTE" (14) or "Pause"
(6) button again.
Reinsert the operating panel.
Turn on the ignition.
Check that all cables have been
attached correctly.
Replace the fuse.
Check that all cables have been
attached correctly.
Lower the volume of the device.
Check the pin assignment.
Reverse the connections of the
cables on pins A4 and A7.
Remove the securing screws and
try again.
37

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