® EQUIP Series True Day/Night Rugged IP Dome Camera NTSC / PAL HD4HDIH HD4HDIHX HD4MDIH HD4MDIHX HD4MWIH HD4MWIHX User Guide Document 800-07496V2 – Rev A – 11/2011...
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Utility software. Added an illustration that shows how to hold the dome bubble in front of the lens for lens adjustment. Also added the information for installing the Honeywell IP Utility on Windows 7. And added Frame Rate to the list of available priority settings in the Compression Settings section.
Audio and Alarm Connector PIN Definitions ......25 Table 3-1 User Profiles for Honeywell IP Utility and the Web Client ....32 Table 3-2 PC Minimum System Requirements .
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide About This Document This document introduces the Honeywell HD4 EQUIP Series True Day/Night Rugged IP Dome Camera. It covers how to install and operate a HD4 series camera in a network environment.
Cautions and Warnings Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING! 24V AC models require the use of CSA Certified/UL Listed Class 2 power adapters to ensure compliance with electrical safety standards.
Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
Introduction The Honeywell HD4 EQUIP Series True Day/Night Rugged IP Dome Camera provides high quality color video surveillance over a network connection. See Table 1-1 descriptions of the four camera models. Table 1-1 True Day/Night Rugged IP Network Camera Model Numbers...
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Introduction • Mechanical Infrared (IR) cut filter ensures excellent low light performance • Camera Tamper Detection • Video Motion Detection • H.264 and MJPEG compression • Dual digital video streams simultaneously, independently configurable • Remote firmware updates • Support of both Dynamic and Static IP address assignment •...
Make the necessary connections • Adjust the camera for the clearest image Before You Begin Before you install your Honeywell HD4 series camera: • Please read this guide carefully. Keep this guide for future reference. • Download the latest software updates. Go to www.honeywellsystems.com/support/downloadcenter/index.html...
Installation and Setup If any parts are missing or damaged, contact the dealer you purchased the camera from or call Honeywell Customer Service (see Warranty and Service on page 13). Equipment Required The following tools might help you to complete the installation: •...
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Camera Components and Functions Your HD4 series camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering. Figure 2-1 HD4 Series Cameras Components Conduit plug...
Installation and Setup Preparing for Camera Installation Step1. Removing the Dome Bubble and Turret Using the supplied Allen key, loosen the captive screws on the dome bubble (see Figure 2-1 page 19). Remove the dome bubble and set it aside. Gently pull the turret off the gimbal assembly, then set it aside.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Step 3. Preparing the Mounting Surface Affix the mounting template (supplied in the camera box) to the mounting surface or use the back of the camera base, as shown below, to trace the screw holes. Note The housing is intended for mounting on a flat surface only.
Installation and Setup Step 4. Installing the Conduit Plug Your camera enclosure base comes with a conduit plug pre-installed in the 3/4 inch conduit entry on the back. To use the back conduit entry, remove the conduit plug and install it in the side conduit entry after loosening the locking screw (see Figure 2-4).
Step 3. Preparing the Mounting Surface on page 21). If you are using screws other than those supplied by Honeywell, then please remove the rubber washers from the Honeywell-supplied screws, and then install them under the head of each of your screws. See...
Installation and Setup Connect to Power Input Caution When powering the camera from 24V AC, a UPS source should be used to ensure satisfactory performance. Connect the power supply that is appropriate for your installation: • 24V AC power supply •...
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Caution For secure installations, surface-mounted cables should be protected by plastic or metal cable covers. Caution Installation must be performed by a qualified electrician. The power wire size for the distance and the number of cameras must be determined to maintain 24V AC at each camera.
Installation and Setup Connecting Audio Your camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The camera can transmit audio from the camera to the client (PC) using any audio source that provides an industry standard line level input (see the terminal strip as depicted in Figure 2-6).
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Connecting to a Network via CAT5 Ethernet Connector The main video connection for your camera is made through the Ethernet network connection. Connect the CAT5 Ethernet connector (see Figure 2-5 page 24) to your network using an Ethernet (10Base T, 100Base TX) cable.
Installation and Setup Figure 2-9 Gimbal Adjustment HD4HDIH Top View HD4MDIH, HD4MWIH Top View Local video out Local video out Setscrew (loosen to Setscrew (loosen to adjust horizontal adjust horizontal rotation) rotation) Factory reset Factory reset Set focal length button...
To check the focus, hold the dome bubble over the lens while making any adjustments. Figure 2-11 Holding the Dome Bubble in front of the Lens Note For your HD4HDIH(X) camera, final zoom and focus adjustments can be made using the camera’s web client. See Zoom & Focus (HD4HDIH(X) model only)
Installation and Setup Restoring Factory Defaults Your camera has a Factory Reset button located inside the camera (see Figure ). Use this button to restore your camera options and passwords to their default settings. Use a pin or straightened paperclip to press and hold the Reset button for five seconds. Completing the Installation Step 10.
Uninstall the IP Utility, Bonjour, or ActiveX software About the Honeywell IP Utility and Web Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a DVD or downloaded from the Honeywell Systems Group website (http://www.honeywellsystems.com/support/download-center/index.html). It is installed on a local workstation and primarily used by Administrators to configure the ®...
Configure compression settings. • Configure alarm and audio settings. User Profiles: Honeywell IP Utility and Web Client Both the Honeywell IP Utility and the web client have two user types: Administrator and Guest as described in Table 3-1. After the IP Utility software is installed, you can change the Administrator or Guest passwords.
Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network-related issues. Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-2). After the IP Utility is installed, the same computer workstation can be used to access the web client.
Contact information is found on the Download Center page. Log into the Download Center. Click Cameras under Video Systems Products. Under Honeywell IP Utility, download, extract and click to download the latest Honeywell IP Utility Set-up software. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions.
Programs Honeywell Video Systems IP Utility Honeywell IP Utility. The Honeywell IP Utility Log On window opens. Figure 3-2 Honeywell IP Utility Log On Window Select Administrator or Guest from the User Name drop-down list. Document 800-07496V2 Rev A 11/2011...
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During the installation set up, you must log on as an Administrator to access all the features. Click the arrow button The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 3-3 Honeywell IP Utility User Interface Refresh button Use the Product Filter drop-down Connect button menu to select a specific device, such as all HD4MDIH cameras. Disconnect button...
Installing the Honeywell IP Utility and Web Client Software You can also manually refresh the device discovery by clicking the Discovery icon ( located near the top of the Discovery pane. Connecting to or Disconnecting from Devices Before configuring the IP network settings, you must connect to the IP device.
Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. MAC Address The MAC address is a factory-assigned address that is unique for each device.
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Installing the Honeywell IP Utility and Web Client Software Updating IP Network Settings Automatically In the Discovery pane, select the device and click Connect From the System tab click the Obtain an IP Address automatically check box. Enter a Device Name, for example, FrontLobbyDome01.
It is important to click Apply in order to save any configuration change. Log onto the web client. There are two ways to launch the web client and log on— via the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility Log onto the Honeywell IP Utility program.
Figure 3-5 ActiveX Prompt Click Yes. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The web client interface opens and live streaming video displays on the monitor.
The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish. Uninstalling IP Utility or IP ActiveX Using the Control Panel ...
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Installing the Honeywell IP Utility and Web Client Software...
IP Camera Web Client Before you launch the Honeywell IP web client, ensure that you complete the following sections before configuring your HD4 series camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility and Web Client Software This chapter covers: •...
The default Administrator password is 1234. Only one Administrator can be logged in at a time. • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide In the Discovery pane, double-click the device to which you want to connect. -OR- Select the device and click Connect The network settings for the connected device are displayed in the System pane. Click Launch Browser (see Figure 4-1) to go to the web client logon page.
IP Camera Web Client Logging Onto the Web Client from Internet Explorer From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the logon window. The web client log on page opens. Select a User Name and enter a Password.
Camera Setup Configure auto exposure and white balance for the camera. Zoom & Focus Remotely adjust the zoom and focus. HD4HDIH(X) model only. Video Analytics Configure the camera sabotage detection settings and view video display. IO and Audio Configure the alarm and audio settings.
Figure 4-4 Web Client: Administrator User of HD4HDIH When an alarm is The menu bar displays detected, an alarm which user is logged on Click to select the...
The SnapShot function allows you to save an image from Live View to a default folder on your computer (C:\Program Files\Honeywell Video Systems\Support\Snapshots). Files are saved as: DeviceName_Date_Time.bmp. You are not asked for confirmation. SnapShot is available to Administrators and Users with administrator and guest privileges.
Depending on the hardware installation, there is a tab called either Device Information or Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides read-only network settings, firmware settings, and video formats without having to access the IP Utility.
Firmware Settings including product name and version Video Output - Enable or disable local video out to a spot monitor. HD4HDIH(X) only. Note Enabling Local Video Out will disable to the secondary video stream. HD4HDIH(X) only.
IP Camera Web Client Compression Settings The video signal sent from the camera to the web client has a number of settings that can be edited which affect how the video displays in the web client. The Compression Settings view enables you to configure these settings: •...
Secondary Stream Video Codec Settings Click on the Secondary Stream tab. A warning message appears: The secondary stream is disabled. To enable, select compression settings tab and configure secondary stream. (HD4HDIH only) Figure 4-10 Video Codec Settings Tab Available Functions...
IP Camera Web Client Configuring the Compression Settings On the Compression Settings tab, in the Statistics area, select the Received check box to receive in real time the bit rate and frame rates for the current image. Deselecting the check box disables the refresh rate. Note The Received check box is disabled by default.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Table 4-4 Compression Settings(cont’d) Setting Options Description Compression Minimum, Low, When Quality is selected as the Priority, select the Compression Ratio. Ratio Medium, High, Minimum is the highest visual quality; Maximum is the lowest visual quality. Maximum Target Bit 250 –...
IP Camera Web Client Deselecting the check box disables the refresh rate. Note The Received check box is disabled by default. When you log out, this check box reverts to the disabled state. Camera Setup The Camera Setup view provides access to the settings used to configure the camera configurations for both Primary and Secondary streams.
(neither too bright (HD4MDIH and nor too dark). HD4HDIH only) AGC (Automatic Gain Off, 20 dB–40 dB Adjust the maximum value of AGC gain. AGC can be Off, or set to Control) 20 dB, 30 dB, or 40 dB.
IP Camera Web Client Table 4-5 Auto Exposure Settings (cont’d) Setting Options Description DayToNight 1–7 Determines the low light detection level (1–7) when the camera switches to Night mode. The lower the value, the darker the lighting conditions before the camera switches. Day/Night must be set to Auto.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Zoom & Focus (HD4HDIH(X) model only) For your convenience, your HD4HDIH(X) camera allows you to remotely adjust the zoom and focus. Figure 4-13 Zoom & Focus Tab Figure 4-14 Zoom &...
IP Camera Web Client Video Analytics Your HD4 series camera can be configured to detect camera sabotage and motion within a scene via the Video Analytics view (see Figure 4-15). The Video Analytics tab enables a user to set the tamper detection threshold settings for blur, blinding and scene changes. Figure 4-15 Video Analytics Tab Each Tamper Detection...
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Sabotage Detection Figure 4-16 Tamper Detection Settings on the Video Analytics Tab Set the Blur Threshold. Blur can be affected by elements such as water, for example Set the Blinding Threshold. Blinding applies to obstacles in front of the camera lens Set the Scene Change...
IP Camera Web Client Note To turn off video blur detection, select Disable in the Blur Threshold list. Disable is the default value. Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Configuring Camera Blinding Detection An obstacle in front of the camera lens can blind the camera.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Configuring Camera Field of View Change Detection The web client application can detect tampering of the camera field of view and show an alarm message above the video display (see Figure 4-17).
IP Camera Web Client Figure 4-18 Video Analytics: Defining a Region Region-defining box Note To disable a zone, click the VMD drop-down menu, then select Disable. Alarm and Audio Figure 4-19 Audio and IO Settings Tab...
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal camera users that an alarm is activated. Set the Alarm Output as Normally Open or Normally Close.
Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
Problem: Live View Does Not Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Step 2: Install the Honeywell IP Utility Software on page for information on setting up your browser). •...
HD4HDIH Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: Progressive Image Sensor: 1/2.7” CMOS Number of Pixels (H x V) 1920 x 1080 (1080p);...
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, Windows 7 (32/64), Windows 2K8 (32/64), or WINServer 2003 Internet Explorer 6,7, or 8 Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure B-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-07496V2 Rev A 11/2011...
HD4MDIH Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V) 1280 x 720 (720p);...
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, Windows 7 (32/64), Windows 2K8 (32/64), or WINServer 2003 Internet Explorer 6,7, or 8 Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure C-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-07496V2 Rev A 11/2011...
HD4MWIH Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: Progressive Image Sensor: 1/3” CMOS Number of Pixels (H x V) 1280 x 720 (720p);...
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, Windows 7 (32/64), Windows 2K8 (32/64), or WINServer 2003 Internet Explorer 6,7, or 8 Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com.
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure D-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-07496V2 Rev A 11/2011...
Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
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Glossary NTSC (National Television Standards Committee) A standard of specifications for television transmission in the U.S., Canada, Japan, Central American, and half of South America. The North American system uses interlaced scans and 525 horizontal lines per frame at 30 frames per second. PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in West Germany, England, Holland, Australia, and several other...
HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide Index components mounting type ActiveX control camera blinding administrator camera field of view change privileges camera settings administrator password, default AGC (Automatic Gain Control) AGC (automatic gain control) alarm configuration DayToNight alarm output settings detect time...
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passwords address 39, 40, default gateway APIPA device DHCP connecting network settings 38–40, disconnecting IP address discovering 35, IP network settings information tab default gateway name IP address DHCP address 39, 40, MAC address digital noise reduction subnet mask digital slow shutter IP Utility disconnect button description...
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HD4 EQUIP Series True Day/Night Rugged IP Network Camera User Guide video resolution frame rate NTSC, video resolution received bit rate statistics, viewing bit rate statistics, viewing frame rate subnet mask 39, system requirements opening an IP web client operating system tamper detection target bit rate 55, target bit rate, setting...
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wiring connections on board alarm connection...