Simple Troubleshooting; Main Unit - Konica Minolta BIZHUB C250P User Manual

8
8.6

Simple troubleshooting

Main unit

Symptom
The machine does not
start up when the main
power switch is turned
on.
Correctly insert the pow-
er supply plug into the
electrical outlet.
The printed output is too
light.
The printed output is too
dark.
The printed output is
blurry.
There are dark specks or
spots throughout the
printed output.
There are streaks in the
printed output.
The image is not aligned
properly on the paper.
The printed page is
curled.
Even though the paper
misfeed was cleared,
prints cannot be pro-
duced.
Printing is not possible
even though the pass-
word is entered on a ma-
chine with user
authentication/account
track set.
8-36
Possible Cause
Is no power supplied from the
electrical outlet?
Is the right-side door of the
machine open?
Is there no paper that match-
es the document?
Was the print density
changed from the printer
driver?
Is the paper damp?
Was the print density
changed from the printer
driver?
Is the paper damp?
Is the electrostatic charger
wire dirty?
Are the lateral guides incor-
rectly positioned against the
edges of the paper?
Was curled paper loaded into
the paper tray?
Was paper that curls easily
(as with recycled paper)
used?
Are there paper misfeeds at
other locations?
Did the message "Exceeds
print limit." appear?
Troubleshooting
Remedy
Correctly insert the power supply
plug into the electrical outlet.
Securely close the right-side door of
the machine.
Load paper of the appropriate size
into the paper tray.
Check the printer driver setting.
Replace the paper with new paper.
(See p. 5-11, p. 5-16, p. 5-19 and
p. 5-22.)
Check the printer driver setting.
Replace the paper with new paper.
(See p. 5-11, p. 5-16, p. 5-19 and
p. 5-22.)
Use the charger-cleaning tool to
clean the electrostatic charger wire.
(See p. 7-4.)
Slide the lateral guides against the
edges of the paper.
Flatten the paper before loading it.
Remove the paper from the paper
tray, turn it over, and then load it
again.
Replace the paper with paper that is
not damp.
Check the control panel for other
paper misfeed indications, and then
remove any misfed paper at all other
locations. (See p. 8-5.)
Contact your administrator.
C250P