When The Message "Trouble" Appears (Call Technical Representative); To Call The Technical Representative - Konica Minolta BIZHUB C250P User Manual

Troubleshooting
8 Troubleshooting
8.1 When the message "Trouble" appears (call technical
representative)
If a malfunction that cannot be corrected by the user occurred, the message
"Trouble C-xxxx Call Service." appears. (call technical representative screen)

To call the technical representative

1
Write down the malfunction code (for example, C-0001) in the call tech-
nical representative screen.
2
Use the power switch to turn off the
machine.
3
Unplug the machine.
4
Contact the technical representative, and inform them of the malfunc-
tion code.
Reminder
Since the machine may be damaged, contact the technical representa-
tive according to the procedure described above as soon as the call tech-
nical representative screen appears.
C250P
8
8-3