Main Messages And Their Remedies - Konica Minolta BIZHUB 360 User Manual

Troubleshooting
12.5

Main Messages and Their Remedies

Message
Original left on glass.
Matching paper size is not
available.
Select paper size.
Original size cannot be de-
tected.
Select paper size.
This mode cannot be set with
XXX.
The Exit Tray has reached its
capacity.
Please remove all pages from
% section tray.
Input User Name and Pass-
word to login.
Input Account Name and
Password to login.
Your account has reached its
maximum allowance.
Section % is open.
Close % Section properly.
Replenish paper.
Replace the Toner Cartridge.
Stapler empty. Replace Staple
Cartridge or cancel Staple
mode.
bizhub 500/420/360 (Phase 3)
Cause
The document was left on the
original glass.
Paper of a suitable size is not
loaded in a paper tray.
The document is not posi-
tioned correctly.
A document with a non-stand-
ard size or with a size too
small to be detected is load-
ed.
A setting was selected that
gives priority to the setting se-
lected first.
Since the maximum amount of
copies for the indicated finish-
er exit tray has been exceed-
ed, the machine is unable to
make copies.
User authentication settings
have been specified. Copies
cannot be made unless a user
name and its correct pass-
word are entered.
Account track settings have
been specified. Copies cannot
be made unless an account
name and its correct pass-
word are entered.
The limit on the number of
copies that can be made has
been reached.
Since a machine door or cover
is open or an option is not in-
stalled correctly, the machine
is unable to make copies.
The indicated tray has run out
of paper.
Since the toner has run out,
the machine is unable to make
copies.
The staples have run out.
Remedy
Remove the document from
the original glass.
Either select paper of a differ-
ent size or load paper of a
suitable size.
Position the document cor-
rectly.
Select the correct paper size.
Make copies using only one of
the settings, for example, by
canceling the setting selected
first.
Remove all copies from the in-
dicated tray.
Type in your user name and
password. (page 3-45)
Type in your account name
and password. (page 3-49)
Contact your administrator.
Make sure that all doors and
covers are closed and that all
options are installed correctly.
Load paper into the indicated
tray. (page 3-52)
Replace the toner cartridge.
Replace the staple cartridge.
(page 11-9)
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