Before You Call For Service - GE GBC12IAX Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration
is normal)
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop ofte
to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Ice cubes have
odor/taste
Slow ice cube freezing
Refrigerator has odor
18
Possible Causes
Refrigerator in defrost cycle.
Refrigerator is unplugged.
The fuse is blown/circuit
breaker is tripped.
Leveling legs need adjusting.
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature control
set at the coldest setting.
Grille and condenser need
cleaning.
TurboFreeze function has been
activated.
Temperature controls not set
cold enough.
Warm weather or frequent
door openings.
Door left open.
Door left open.
Too frequent or too long
door openings.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Door left open.
Freezer control not set
cold enough.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
What To Do
• Wait about 30 minutes for defrost cycle to end.
• Push the plug completely into the outlet.
• Replace fuse or reset the breaker.
• See Level the Refrigerator.
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• See Care and cleaning.
•This is normal when the TurboFreeze function is
activated. See About TurboFreeze for more information.
• See About the controls.
• Set the temperature control one step colder.
See About the controls
• Check to see if package is holding door open.
• Check to see if package is holding door open.
• Wrap foods well.
•See Care and cleaning.
• Check to see if package is holding door open.
• See About the controls.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.