Chapter 5. Diagnostics; Lenovo Thinkvantage Toolbox; Lenovo System Toolbox; Pc-Doctor For Rescue And Recovery - Lenovo ThinkCentre Hardware Maintenance Manual

Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report
operating-system-controlled settings that can cause hardware failures. There are two programs preinstalled
on your computer to help you diagnose computer problems:
• Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used
when you are running the Windows operating system)
• PC-Doctor for Rescue and Recovery (used when your Windows operating system does not start)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.
2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save
and print the log files created by the diagnostic programs. You will need the log files when you speak to a
Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows
7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system
drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start ® All
Programs ® Lenovo ThinkVantage Tools ® System Health and Diagnostics ® Diagnostics. Follow the
instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system.

Lenovo System Toolbox

Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista
or Windows XP from Lenovo.
The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating
system to enable you to view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To run the Lenovo System Toolbox program, click Start ® All Programs ® Lenovo Services ® Lenovo
System Toolbox. Follow the instructions on the screen. For additional information about running the
diagnostic program, refer to the Lenovo System Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace
on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are
unable to start the Windows operating system.
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