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Requesting
assistance or service
To avoid
unnecessary
service
caiis,
piease
check
the "Check
Operation"
section,
it may
save you the cost
of a service
call.
if you
still
need
help,
follow
the instructions
below.
Jf Vou need
assistance
or service
in U.S.A.
Caff the
KitchenAid
Customer
_nteraation
Center
toll-free
at
1-800-235-0665.
Our consuitants
are avaiiabie
to assist
you. When
caiiing,
piease
know
the
purchase
date,
and the compiete
modei
and seriai
number
of your
appliance.This
information
will
help
us better
respond
to your
request.
Our consuitants
provide
assistance
with:
• Features
and specifications
on
our full line of appiiances
• Instaiiation
information
• Use and maintenance
procedures
• Accessory
and repair
parts
saies
• Specialized
customer
assistance
(Spanish
speaking,
hearing
impaired,
iimited
vision,
etc.)
•Referrais
to iocai
deaiers,
service
companies,
and repair
parts
distributors
KitchenAid
designated
service
technicians
are trained
to fuifiii
the
product
warranty
and provide
after-
warranty
service,
anywhere
in the
United
States.
To Hecate the designated
KitchenAid
service
company
in your
area, you
can
aiso
Hook in your
telephone
directory
Yellow
Pages.
For further
assistance
if you
need
further
assistance,
you
can
write
to KitchenAid
with
any questions
or concerns
at:
KitchenAid
Brand
Home
Appiiances
Customer
interaction
Center
c/o Correspondence
Dept.
2000
North
M-63
Benton
Harbor,
MI 49022-2692
Piease
inciude
a daytime
phone
number
in your
correspondence.
Jf Vou need
assistance
or service
in Canada
When
asking
for assistance
or service,
piease
provide
a detaiied
description
of
the probiem,
your
appiiance's
compiete
modei
and seriai
numbers,
and the
purchase
date.This
information
wiii
heip
us respond
properiy
to your
request,
tf the probJem
is not due to one of the
items
Jisted
in "Check
Operation":
Contact
the deaier
from
whom
you
purchased
your
appiiance,
or caii the
KitchenAid
Canada
Customer
interaction
Center
toii-free,
8:30
a.m. -
6:00
p.m.
(EST) at 1-800-235-0665.
tf you
need
service:
Contact
your
nearest
KitchenAid
Canada
Appiiance
Service
branch
or authorized
servicing
outiet
to service
your
appiiance.
(See list bellow.)
Make
sure
the service
company
you
contact
is authorized
to service
your
appiiance
during
the warranty
period.
For further
assistance
if you
need
further
assistance,
you
can
write
to KitchenAid
Canada
with
any
questions
or concerns
at:
Consumer
Reiations
Department
KitchenAid
Canada
1901 Minnesota
Court
Mississauga,
Ontario
L5N 3A7
Piease
inciude
a daytime
phone
number
in your
correspondence.
KitchenAid
Canada
AppUiance
Service
- Consumer
Services
Direct
service
branches:
BRITISH
COLUMBIA
1-800-665-6788
ALBERTA
1-800-661-6291
ONTARIO
Ottawa
area
1-800-267-3456
(except
807 area code)
Outside
the Ottawa
area
1-800-807-6777
MANITOBA,
SASKATCHEWAN
and 807 area code
in ONTARIO
1-800-665-1683
QUEBEC
Montreal
(except
South
Shore)
1-800-361-3032
South
Shore
Montreal
1-800-361-0950
Quebec
City
1-800-463-1523
Sherbrooke
1-800-567-6966
ATLANTIC
PROVINCES
1-800-565-1598
11
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