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Troubleshooting
Clearing Paper Jams
Paper misfeed in
cassette 1.
Remove paper.
JAM11
Jam Location Indicators
If a paper jam occurs, the location of the jam will be displayed as the following figure with a letter corresponding
to the affected component in the machine. Clearing instructions will also be displayed.
Paper misfeed in
cassette 1.
Remove paper.
JAM11
Paper Jam
Location Indicator
A
B
C
D
E
F
9-12
Paper Jam Location
Cassette 1
Cassette 2 to 4
MP tray
Left cover
Paper output slot
Document finisher (Option)
Job separator (Option)
Document processor (Option)
If a paper jam occurs, copying or printing stops. At this
time, jam location indicators are displayed as well as an
error message indicating a paper jam. Leave the main
power switch on ( | ) and remove the jammed paper.
F
E
D
C
A
B
B
B
Paper Jam Number
JAM11, JAM21
JAM12, JAM13, JAM14, JAM15,
JAM16, JAM22, JAM23, JAM24
JAM10, JAM20
JAM30, JAM40, JAM41, JAM42,
JAM43, JAM44, JAM45, JAM60,
JAM61
JAM50, JAM52, JAM53, JAM54,
JAM55, JAM56, JAM57
JAM80, JAM81, JAM83, JAM84
JAM51
JAM70, JAM71, JAM72, JAM73,
JAM74, JAM75, JAM78
A
B
B
B
Reference
Page
9-13
9-15
9-16
9-17
9-19
9-22
9-24
9-20
OPERATION GUIDE
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