Error Code List - Xerox WorkCentre M24 Reference Manual

11.2
This section describes the status code displayed in the Activity Report, other reports and how
to perform diagnostics.
If the problem persists, contact our Customer Support Center.
For details on the Activity Report, see "10.7 Activity Report" (P. 214) and for details on the Transmission Report,
see "10.8 Transmission Report" (P. 217).
Error Code
016-764
016-765
11
016-766
016-767
016-768
016-769
020-501, 020-79
020-507, 083-715,
084-786, 084-787
020-511, 083-720,
083-725
234

Error Code List

Could not connect to the SMTP server.
Contact the SMTP server administrator.
Could not send mail as the hard disk on the SMTP server was full.
Contact the SMTP server administrator.
An error occurred on the SMTP server.
Contact the SMTP server administrator.
Could not send mail as the mail address was wrong.
Confirm the mail address, and try sending the mail again.
Could not connect to the SMTP server as the mail address of this
machine was incorrect.
Check the mail address of this machine.
The SMTP server does not support confirmation of mail distribution
(DSN).
Send mail without setting confirmation of mail distribution (DSN).
~ Is the telephone line (modular jack) correctly connected?
795
Check that the phone line is connected correctly and transmit again.
"1.3 Telephone Line Connectors" (P. 4)
Communication could not take place because the ID of the remote
machine and the password you specified do not match.
Make sure that the password and telephone number are correct.
Also check with the other party if their machine has been set up to not
receive ID from other parties.
This code is also displayed when a polling request is rejected.
A Relay Broadcast cannot be transmitted.
Is Relay Broadcast correctly registered Address Number?
Print the Address Book and check whether or not Relay Broadcast is cor-
rectly registered. If not, register it.
Also, check the contents of Address Number registered at the relay sta-
tion.
"4.2 Transmitting Documents Through a Relay Station (Relay Broadcast)"
(P. 43) and "4.3 Transmitting Documents Through a Remote Relay Station
(Remote Relay Broadcast)" (P. 53).
Status and countermeasures