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PROBLEM
POSSIBLE CAUSE
Does not flush
a.
Water supply valve closed.
b.
Supply line blocked.
c.
Flush valve chain too loose or
disconnected.
d.
Sand or debris lodged in
water control.
Poor or
sluggish flush
a.
Bowl water level too low.
b.
Supply valve partly closed.
c.
Partially clogged trapway and/or
drain pipe and/or vent.
d.
Supply pressure too low.
Toilet leaks
a.
Poor supply line connection.
b.
Poor bowl to tank/floor connection.
Toilet does not
a.
Flush valve chain too tight, holding
shut off
flush valve open.
b.
Flush valve seat and/or flapper worn
or deformed.
c.
Sand or debris lodged in water control.
Fig. 12
REMOVE
Turn off water SUPPLY
VALVE and flush toilet.
Remove VALVE TOP CAP
turning counterclockwise
while holding valve body.
Inspect RUBBER SEAL
and remove debris.
Replacement RUBBER
SEAL model number
8298.000B is available.
If inspection of this American-Standard plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American-Standard
will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building
or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other
damage; if it was not installed in accordance with American-Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American-
Standard.
American-Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American-
Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of
which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to
you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not
affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request
(including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Inc.,
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty information may also be
obtained by calling the following toll free number: (800) 223-0068
7 3 04 51- 1 0 0 Re v. A
TROUBLESHOOTING GUIDE
a.
Open valve and allow water to fill tank.
b.
Shut off water supply, disconnect supply line, and inspect
all gaskets and washers. Reassemble.
c.
Readjust chain length as required.
d.
Shut off water supply. Remove cap and clean per Fig. 12.
a.
Check that refill tube is connected to water control and
inserted into tank overflow without being kinked or damaged.
b.
Open supply valve fully. Be sure that proper supply tube
size is used.
c.
Remove obstruction. Consult a plumber if necessary.
d.
Normal supply pressure must be at least 20 psi.
a.
Review Step 9 of installation procedure.
b.
Review Step 4 through 7 of installation procedure.
a.
Readjust chain length as needed.
b.
Replace flapper/flush valve assembly, as needed.
c.
Shut off water supply. Remove cap and clean per Fig. 12.
VALVE
Rinse with water.
TOP CAP
RUBBER
SEAL
AMERICAN-STANDARD ONE-YEAR LIMITED WARRANTY
American-Standard,
1401 Dupont Street,
Toll Free: (800) 387-0369
Toronto Area: (416) 536-5609
- 4 -
CORRECTIVE ACTION
Replace VALVE TOP
CAP by hand tightening
in clockwise direction
while holding valve body.
Do not over tighten.
Confirm Smart Valve
is in locked position
before turning on
water supply.
Check operation
of toilet.
In Canada:
Toronto, Ontario
Canada M6H 2B1
VALVE
TOP
CAP
TIGHTEN
In Mexico:
Customer Service Manager
Ideal Standard, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
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