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Before You Call - Kenmore 253.28092 Use & Care Manual

Kenmore elite freezer
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Before You Call

TROUBLESHOOTING
GUIDE
CONCERN
FREEZER DOES NOT RUN
Freezer does not run.
Freezer runs too much or
too long.
Interior Freezer
temperature is too cold.
Interior Freezer tempera-
ture is too warm.
Freezer external surface
temperature is warm.
SOUND AND NOISE
Louder sound levels when-
ever freezer is on.
Longer sound levels when
compressor comes on.
Before calling for service, review this list. It may serve you time and expense. This
list includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
POTENTIAL CAUSE
• Freezer is plugged into a circuit
that has a ground fault interrupt
• Temperature control is in the
OFF position.
• Freezer may not be plugged in
or plug may be loose.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Room or outside weather is hot.
• Freezer has recently been
disconnected for a period of time.
• Large amounts of warm or hot
food have been stored recently.
• Doors are opened too frequently
or too long.
• Freezer door may be slightly open.
• Temperature Control is set too low.
• Freezer gasket is dirty, worn,
cracked, or poorly fitted.
• Temperature Control is set too low. • Turn the control to a warmer setting. Allow
• Temperature Control is set
too warm.
• Door is kept open too long or is
opened too frequently.
• Door may not be seating properly.
• Large amounts of warm or hot food
may have been stored recently.
• Freezer has recently been
disconnected for a period of time.
• The external freezer walls can be
as much as 30°F warmer than
room temperature.
• Modern freezers have increased
storage capacity and more
stable temperatures. They require
a high efficiency compressor.
• Freezer operates at higher pressures
during the start of the ON cycle.
COMMON SOLUTION
• Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
• See Setting the Temperature Control section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.
• Check house lights. Call local Electric Company.
• It's normal for the freezer to work harder under
these conditions.
• It takes 4 hours for the freezer to cool
down completely.
• Warm food will cause freezer to run more until
the desired temperature is reached.
• Warm air entering the freezer causes it to run
more. Open doors less often.
• See "DOOR PROBLEMS" Section.
• Turn control knob to a warmer setting. Allow sev-
eral hours for the temperature to stabilize.
• Clean or change gasket. Leaks in the door seal
will cause freezer to run longer in order to main-
tain desired temperature.
several hours for the temperature to stabilize.
• Turn control to a colder setting. Allow several
hours for the temperature to stabilize.
• Warm air enters the freezer every time the door
is opened. Open the door less often.
• See "DOOR PROBLEMS" Section.
• Wait until the freezer has had a chance to reach
its selected temperature.
• Freezer requires 4 hours to cool down completely.
• This is normal while the compressor works to
transfer heat from inside the freezer cabinet.
• This is normal. When the surrounding noise level
is low, you might hear the compressor running
while it cools the interior.
• This is normal. Sound will level off or disappear
as freezer continues to run.
14

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