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State and International Laws
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state in the United States and in other
countries.
VIII. Frequently Asked Questions
Q: Why doesn't my flashlight seem to hold the charge as stated?
Q: Why doesn't my flashlight have the run time as stated?
Q: Why won't my flashlight go into "high" mode?
Q: Why is the blue light on the charger only blinking slowly?
A: For best results, it is recommended that the flashlight's first charge
cycle be for 24 hours. Once this first charge cycle is complete, the flashlight
will perform at its optimum level. It is also recommended for the flashlight
to be periodically placed on the charger for 1 hour. The flashlight maintains
optimum performance when left on the charger when not in use.
Q: Why won't my 12-volt AC adapter work with my charger?
A: Please ensure that your 12-volt AC adapter is rated for a minimum of 7
amps. Many typical AC adapters have ratings of less than 7 amps. Please
see the 5.11 website or contact our customer service team at +1.866.451.1726
to purchase a 5.11 AC adapter.
Q: Why won't my flashlight charge when my vehicle is not running?
A: Some vehicles are designed to disable the power to the cigarette plug
connector when the ignition is turned off. It is recommended that your
vehicle is started during the 90 second recharge cycle for the flashlight. This
light maintains optimum performance when left on the charger when not in
use.
Q: May I leave the flashlight on the charger when not in use? Would
this cause any problems with the longevity of the capacitors' charging
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