Chamberlain Power Drive Security+ HD400DM Owner's Manual

Power drive security garage door opener

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GARAGE DOOR OPENER
Model
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
Periodic checks of the opener are required to ensure safe operation.
The model number label is located on the front panel of your opener.
®
HD400DM
®
is connected and properly aligned.
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com

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Summary of Contents for Chamberlain Power Drive Security+ HD400DM

  • Page 1 The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.chamberlain.com ® GARAGE DOOR OPENER Model HD400DM • For Residential Use Only Owner’s Manual ■ Please read this manual and the enclosed safety materials carefully! Fasten the manual near the garage door after installation.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction Adjustment 27-29 Safety symbol and signal word review ....2 Adjust the UP and DOWN travel limits ....27 Preparing your garage door .
  • Page 3: Preparing Your Garage Door

    Preparing your garage door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • Disable locks. • ALWAYS call a trained door systems technician if • Remove any ropes connected to garage door. garage door binds, sticks or is out of balance. An •...
  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey • Do you have an access door in addition to the garage door? If not, Model 7702CB Emergency Key Release is your garage area to see if any of the conditions below apply to your installation.
  • Page 5 Planning (Continued) ONE-PIECE DOOR INSTALLATIONS Without a properly working safety reversal system, • Generally, a one-piece door does not require persons (particularly small children) could be reinforcement. If your door is lightweight, refer to the SERIOUSLY INJURED or KILLED by a closing garage information relating to sectional doors in Installation door.
  • Page 6: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which PARTS MAY BE STUCK IN THE FOAM. Hardware for assembly and installation is shown on the next page. contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If Save the carton and packing material until installation and anything is missing, carefully check the packing material.
  • Page 7: Hardware Inventory

    Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures. ASSEMBLY HARDWARE Lock Nut Lock Washer 1/4"-20 (2) 3/8" (1) 3/8" (1) Bolt 1/4"-20x1-3/4" (2) Master Idler Bolt (1) Link (2) Trolley Threaded Shaft (1) INSTALLATION HARDWARE Carriage Bolt Wing Nut...
  • Page 8: Assembly

    ASSEMBLY STEP 1 Assemble the Rail & Install the Trolley To prevent INJURY from pinching, keep hands and fi ngers away from the joints while assembling the rail. To avoid installation diffi culties, do not run the garage door opener until instructed to do so. 3.
  • Page 9: Fasten The Rail To The Motor Unit

    ASSEMBLY STEP 2 Fasten the Rail to the Motor Unit To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of • Insert a 1/4"-20x1-3/4" bolt into the cover protection the opener. bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut.
  • Page 10: Install The Chain/Cable

    ASSEMBLY STEP 4 Install the Chain/Cable To avoid possible SERIOUS INJURY to fi ngers from moving garage door opener: 1. Pull the cable around the idler pulley and toward the trolley. • ALWAYS keep hand clear of sprocket while operating opener.
  • Page 11: Tighten The Chain

    ASSEMBLY STEP 5 Tighten the Chain Figure 1 • Spin the inner nut and lock washer down the trolley Outer threaded shaft, away from the trolley. Trolley Lock Threaded • To tighten the chain, turn outer nut in the direction Washer To Tighten Outer Nut Shaft...
  • Page 12: Determine The Header Bracket Location

    INSTALLATION STEP 1 OPTIONAL Unfi nished CEILING Ceiling Determine the Header Bracket Location MOUNT HEADER Header Wall BRACKET Vertical Centerline To prevent possible SERIOUS INJURY or DEATH: of Garage Door Structural • Header bracket MUST be RIGIDLY fastened to Supports structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 13: Install The Header Bracket

    INSTALLATION STEP 2 Wall Mount Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
  • Page 14: Attach The Rail To The Header Bracket

    Header INSTALLATION STEP 3 Wall Header Header Bracket Bracket Attach the Rail to the Header Bracket Idler • Position the opener on the garage fl oor below the Pulley header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need help.
  • Page 15: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural Three representative installations are shown. Yours supports of the garage. Concrete anchors MUST be may be different. Hanging brackets should be angled used if installing ANY brackets into masonry.
  • Page 16: Install The Door Control

    INSTALLATION STEP 6 Install the Door Control To prevent possible SERIOUS INJURY or DEATH from Locate door control within sight of door at a minimum electrocution: height of 5 feet (1.5 m) where small children cannot • Be sure power is NOT connected BEFORE installing reach, and away from moving parts of door and door door control.
  • Page 17: Install The Lights

    INSTALLATION STEP 7 Install the Lights To prevent possible OVERHEATING of the endpanel or • Press the release tabs on both sides of lens. Gently light socket: rotate lens back and downward until the lens hinge is in • DO NOT use short neck or specialty light bulbs. the fully open position.
  • Page 18: Electrical Requirements

    INSTALLATION STEP 9 Electrical Requirements To prevent possible SERIOUS INJURY or DEATH from To avoid installation diffi culties, do not run the opener electrocution or fi re: at this time. • Be sure power is NOT connected to the opener, and To reduce the risk of electric shock, your garage door disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
  • Page 19: Install The Protector System

    INSTALLATION STEP 10 Install The Protector System ® Be sure power is NOT connected to the garage door The safety reversing sensor must be connected and opener BEFORE installing the safety reversing sensor. aligned correctly before the garage door opener will To prevent SERIOUS INJURY or DEATH from a move in the down direction.
  • Page 20 INSTALLING THE BRACKETS Figure 1 DOOR TRACK MOUNT (RIGHT SIDE) Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than Door 6"...
  • Page 21 MOUNTING AND WIRING THE SAFETY Figure 5 REVERSING SENSORS Wing Nut Mounting: 1/4"-20 • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door.
  • Page 22 Connect to garage door opener: • Strip 7/16" (11 mm) of insulation from each set of wires. Separate white and white/black wires suffi ciently to connect to the opener quick-connect terminals. Twist like colored wires together. Insert wires into quick-connect holes: white to white and white/black to grey (Figure 10).
  • Page 23: Fasten The Door Bracket

    INSTALLATION STEP 11 Fasten the Door Bracket Fiberglass, aluminum or lightweight steel garage Follow instructions which apply to your door type doors WILL REQUIRE reinforcement BEFORE as illustrated below or on the following page. installation of door bracket. Contact your door manufacturer for reinforcement kit.
  • Page 24 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. HARDWARE SHOWN ACTUAL SIZE • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.
  • Page 25 Figure 1 INSTALLATION STEP 12 Pulley Connect Door Arm to Trolley Follow instructions which apply to your door type as illustrated below and on the following page. Trolley Outer SECTIONAL DOORS ONLY Stop Bolt Trolley Inner • Make sure garage door is fully closed. Pull the Clevis Pin Trolley Ring...
  • Page 26: Connect The Door Arm To The Trolley

    Figure 5 ALL ONE-PIECE DOORS CORRECT INCORRECT 1. Assemble the door arm, Figure 5: IMPORTANT: The groove on the straight door arm MUST Straight face away from the curved door arm. Straight Door Arm Door Arm • Fasten the straight and curved door arm sections Curved Curved together to the longest possible length (with a 2 or 3...
  • Page 27: Adjustment

    ADJUSTMENT STEP 1 Adjust the UP and DOWN Travel Limits Without a properly installed safety reversal system, Limit adjustment settings regulate the points at which the persons (particularly small children) could be door will stop when moving up or down. SERIOUSLY INJURED or KILLED by a closing garage door.
  • Page 28: Adjust The Force

    ADJUSTMENT STEP 2 Adjust the Force Without a properly installed safety reversal system, Force adjustment controls are located on the back panel persons (particularly small children) could be of the motor unit. Force adjustment settings regulate the SERIOUSLY INJURED or KILLED by a closing garage amount of power required to open and close the door.
  • Page 29: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System Without a properly installed safety reversal system, TEST persons (particularly small children) could be • With the door fully open, place a 1-1/2" (3.8 cm) board SERIOUSLY INJURED or KILLED by a closing garage (or a 2x4 laid fl...
  • Page 30: Operation

    OPERATION IMPORTANT INSTALLATION INSTRUCTIONS WARNING WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND 9. If one control (force or travel limits) is adjusted, the INSTRUCTIONS. other control may also need adjustment. 2.
  • Page 31: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control To Open the Door Manually THE MULTI-FUNCTION DOOR CONTROL Push Press the lighted push button to open or Button close the door. Press again to reverse the Lock To prevent possible SERIOUS INJURY or DEATH from door during the closing cycle or to stop Button a falling garage door:...
  • Page 32: Care Of Your Opener

    Care of Your Opener THE REMOTE CONTROL BATTERY LIMIT AND FORCE ADJUSTMENTS: FORCE CONTROLS Weather conditions may cause some minor changes in door operation To prevent possible SERIOUS INJURY or DEATH: requiring some re-adjustments, • NEVER allow small children near batteries. particularly during the fi...
  • Page 33: Having A Problem

    Having a Problem? 1. My door will not close and the light bulbs blink on Bell Wire my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. •...
  • Page 34: Diagnostic Chart

    Diagnostics Located on Motor Unit Bell Wire Installed Safety Reversing Sensor Your garage door opener is programmed with self-diagnostic LED or Diagnostic capabilities. The “Learn” button/diagnostic LED will fl ash Safety Reversing a number of times then pause signifying it has found a “Learn”...
  • Page 35: Programming

    PROGRAMMING NOTICE: If this Security ✚ ® garage door opener is operated with a non-rolling code transmitter, the technical measure in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code transmitter to circumvent that technical measure.
  • Page 36: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON USING THE MULTI-FUNCTION DOOR CONTROL NOTE: This method requires two people if the Keyless 1.
  • Page 37: Repair Parts

    REPAIR PARTS Rail Assembly Parts KEY PART DESCRIPTION 4A1008 Master link kit 41C5141-1 Complete trolley assembly 41A5665 Complete rail 144C56 Idler pulley 41A5807 Chain and cable 12D598-1 “U” bracket NOT SHOWN Installation Parts 183A163 Wear pads KEY PART DESCRIPTION 41C494-2 Multi-Function door control panel 953D 3-Button remote control...
  • Page 38: Motor Unit Assembly Parts

    Motor Unit Assembly Parts (Down) LIMIT SWITCH ASSEMBLY Brown Contact Wire Grey Wire Drive Gear Center Limit (Up) Yellow Contact Contact Wire KEY PART KEY PART DESCRIPTION DESCRIPTION 41A5615 Chain Spreader 41A5525-5 Cover 41C4220A Gear and sprocket assembly. 41A2818 Limit switch drive & retainer Complete with: Spring washer, 41D3452 Limit switch assembly...
  • Page 39: Accessories

    Sensor can be easily their car with their garage door opener deactivated when desired. remote or from anywhere in their home with an additional Chamberlain ® Security✚ remote. Garage Door Monitor: CLDM1...
  • Page 40: Repair Parts And Service

    TEN-YEAR MOTOR LIMITED WARRANTY The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of two years from the date of purchase and that the motor is free from defect in materials and/or workmanship for a period of ten years from the date of purchase.

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