Support - Axis 210 User Manual

AXIS 210/211/211A - System Options
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Default - The Default button should be used with caution. Pressing this will return all of
the camera's settings, including the IP address, to the factory default values. The camera
will then have to be re-installed.
Upgrade Server - See Upgrading the Firmware, on page 42.
Backup - To take a backup of all of the parameters, and any user-defined scripts, click the
Backup button. If necessary, it is then possible to return to the previous settings if the
settings are changed and there is unexpected behavior.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
View Information - The Log file, the Server Report and the Parameter List all provide
valuable information for troubleshooting and when contacting Axis support.
Configuration
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file
Log Level for Email - from the drop-down list, select the level of information to send as
email and enter the destination email address.