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HP ProLiant DL385 G6 User Manual

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HP ProLiant DL385 G6 Server

User Guide

Part Number 575045-001
April 2009 (First Edition)

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  • Page 1: Hp Proliant Dl385 G6 Server

    HP ProLiant DL385 G6 Server User Guide Part Number 575045-001 April 2009 (First Edition)

  • Page 2: Intended Audience

    © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................7 Systems Insight Display LEDs ........................8 Systems Insight Display LEDs and internal health LED combinations ..............9 Rear panel components..........................10 Rear panel LEDs and buttons........................11 Non-hot-plug PCI riser board slot definitions....................
  • Page 4 HP ROM-Based Setup Utility......................54 Array Configuration Utility ......................55 Option ROM Configuration for Arrays ..................... 56 HP ProLiant Essentials Rapid Deployment Pack .................. 56 Re-entering the server serial number and product ID ................56 Management tools........................... 57 Automatic Server Recovery ......................57 ROMPaq utility..........................
  • Page 5 Preventing electrostatic discharge ......................87 Grounding methods to prevent electrostatic discharge .................. 87 Specifications ..........................88 Environmental specifications ........................88 Server specifications ..........................88 Power supply specifications ........................89 Technical support........................92 Before you contact HP..........................92 HP contact information ..........................92 Contents 5...
  • Page 6 Customer Self Repair ..........................92 Acronyms and abbreviations...................... 100 Index............................103 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components Item Description Serial number label Systems Insight Display Video connector USB connectors (2) Hard drive bays SATA optical drive bay Quick release levers (2) CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 8: Systems Insight Display Leds

    Item Description Status UID LED button Blue = Activated Flashing blue = System being remotely managed Off = Deactivated Health LED Green = Normal Flashing amber = System degraded. To identify a component in a degraded state, see "Systems Insight Display LEDs (on page 8)." Flashing red = System critical.

  • Page 9: Systems Insight Display Leds And Internal Health Led Combinations

    Systems Insight Display LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated system LEDs and the internal health LED indicate system status.

  • Page 10: Rear Panel Components

    Rear panel components Item Description Color PCI slot 5 — PCI slot 6 — PCI slot 4 — PCI slot 2 — PCI slot 3 — PCI slot 1 — Power supply 2 — Power supply 2 connector — Power supply 1 —...

  • Page 11: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status Power supply 2 Green = Normal power LED Off = System is off or power supply has failed. Power supply 1 Green = Normal power LED Off = System is off or power supply has failed. UID LED button Blue = Activated Flashing blue = System being remotely managed...

  • Page 12: System Board

    FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile. • The PCIe x16 riser supports a maximum power of 225W with an HP power cable. This cable must be used for PCIe card wattages greater than 75W.

  • Page 13: System Board Switches

    Item Description System maintenance switch Power supply backplane connector Processor 1 socket Primary riser connector Secondary riser connector Diagnostic LEDs Processor 2 socket Processor 2 DIMM slots Fan 6 connector Fan 5 connector Fan 4 connector Fan 3 connector Fan 2 connector Fan 1 connector System board switches System maintenance switch...

  • Page 14: Nmi Functionality

    Press the NMI switch • Use the iLO Virtual NMI feature For additional information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). DIMM slots DIMM slots are identified by the numbers 1 through 16 and paired banks are identified by the letters A through H.

  • Page 15: Hard Drive Numbering

    Hard drive numbering SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...

  • Page 16: Pci Riser Cage Leds

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing regularly Amber, flashing Do not remove the drive. Removing a drive may terminate the (1 Hz) regularly (1 Hz) current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.

  • Page 17: Battery Pack Leds

    Status On = AC power is connected. Off = AC power is disconnected. Missing = Riser is not installed and power might be connected. Battery pack LEDs Item ID Color Description Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available.

  • Page 18: Hot-Plug Fans

    A fully- charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). —...
  • Page 19 For more information, see "Hot-plug fan operation (on page 26)." Component identification 19...

  • Page 20: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 21: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail- release latches and sliding the server into the rack.

  • Page 22: Install The Access Panel

    Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 20). Extend the server from the rack (on page 20). Use the T-15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch.

  • Page 23: Install The Pci Riser Cage

    Install the PCI riser cage Install the PCI riser cage. Install the access panel (on page 22). Install the server into the rack. Power up the server (on page 20). Remove the air baffle CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 24: Access The Product Rear Panel

    Remove the air baffle. Access the product rear panel Cable management arm with left-hand swing To access the server rear panel: Remove the cable arm retainer. Operations 24...

  • Page 25: Cable Management Arm With Right-Hand Swing

    Open the cable management arm. Cable management arm with right-hand swing NOTE: To access some components, you may need to remove the cable management arm. To access the product rear panel components, open the cable management arm: Power down the server (on page 20). Swing open the cable management arm.

  • Page 26: Hot-Plug Fan Operation

    Hot-plug fan operation CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 5 and 6 in a single-processor configuration. The only two valid fan configurations are listed in the following table. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 1 processor Fan blank...
  • Page 27 CAUTION: A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU. Operations 27...

  • Page 28: Setup

    (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 29: Optimum Environment

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 30: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well- ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...

  • Page 31: Rack Warnings

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 32: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 35)." Installing the server into the rack CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
  • Page 33 iLO 2 connector — NIC 3 connector — NIC 4 connector — WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Install power cord anchors.

  • Page 34: Installing The Operating System

    This process may require you to obtain additional drivers from the HP website (http://www.hp.com/support). For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Powering up and configuring the server To power up the server, press the Power On/Standby button.

  • Page 35: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 36 Open the heatsink retaining bracket, and then remove the heatsink blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.
  • Page 37 Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket.
  • Page 38 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 38...
  • Page 39 Close the processor retaining bracket and the processor retaining latch. CAUTION: To prevent possible server malfunction and damage, be sure to completely close the processor locking lever. Remove the heatsink cover. CAUTION: After the cover is removed, do not touch the thermal interface media. Hardware options installation 39...
  • Page 40 Install the heatsink. Close the heatsink retaining bracket. Install the air baffle. Hardware options installation 40...

  • Page 41: Hp Trusted Platform Module Option

    Install the access panel (on page 22). Install the server into the rack. Power up the server (on page 20). HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board (on page 42).

  • Page 42: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker™ detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 43: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board. Install the TPM security rivet by pressing the rivet firmly into the system board. Install the air baffle. Install the PCI riser cage (on page 23). Install the access panel (on page 22). Install the server into the rack.

  • Page 44: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 45: Installing Dimms

    • DIMM pairs in a memory bank must have identical HP DIMM part numbers. • Only HP DIMM part numbers listed in the QuickSpecs for this server should be used in this server. DIMM population order Bank A Bank B...

  • Page 46: Hot-Plug Sas Hard Drive Options

    Install the DIMM. Install the air baffle ("Remove the air baffle" on page 23). Install the PCI riser cage (on page 23). Install the access panel (on page 22). Install the server into the rack. Power up the server (on page 20). For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LEDs and internal health LED combinations (on page 9)."...

  • Page 47: Removing A Hot-Plug Sas Hard Drive

    Prepare the hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 15). Removing a hot-plug SAS hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 48: Expansion Board Options

    Remove the hard drive. Expansion board options The server supports PCI, PCI-X, and PCI Express expansion boards. Removing expansion slot covers CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 49: Installing A Half-Length Expansion Board

    To remove slot covers 2 and 3, lift up on the latch, remove the latch, and then remove the cover. To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. Installing a half-length expansion board Power down the server (on page 20).

  • Page 50: Installing A Full-Length Expansion Board

    Install the PCI riser cage (on page 23). Install the access panel (on page 22). Installing a full-length expansion board Power down the server (on page 20). Extend the server from the rack (on page 20). Remove the access panel (on page 21). Remove the PCI riser cage (on page 22).

  • Page 51: Pci Riser Board Option

    Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. Install the PCI riser cage (on page 23). Install the access panel (on page 22). PCI riser board option CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 52: Cabling

    Cabling SAS hard drive cabling Battery cabling for BBWC Cabling 52...

  • Page 53: Configuration And Utilities

    This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 54: Hp Rom-Based Setup Utility

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 55: Array Configuration Utility

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 56: Option Rom Configuration For Arrays

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).

  • Page 57: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 58: Erase Utility

    You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).

  • Page 59: Redundant Rom Support

    USB support and functionality USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices prior to the operating system loading through legacy USB support, which is enabled by default in the system ROM.

  • Page 60: Diagnostic Tools

    External USB functionality HP provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through RBSU. Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

  • Page 61: Array Diagnostic Utility

    HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements.

  • Page 62: Keeping The System Current

    NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart. For more information, refer to the documentation provided with the SmartStart CD.

  • Page 63: Change Control And Proactive Notification

    To download the tool and for more information, see the HP website (http://www.hp.com/support). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 64: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 65: Symbols On Equipment

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 66: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...

  • Page 67: Prepare The Server For Diagnosis

    To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.

  • Page 68: Service Notifications

    Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 68)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...

  • Page 69: General Diagnosis Flowchart

    Item Refer to "Symptom information (on page 66)" "Loose connections (on page 67)" "Service notifications (on page 68)" The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support). Troubleshooting 69...
  • Page 70 Item Refer to "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...

  • Page 71: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 71...
  • Page 72 Faulty internal component Item Refer to "Component identification (on page 7)" "HP Insight Diagnostics (on page 60)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 67)"...
  • Page 73 Troubleshooting 73...

  • Page 74: Post Problems Flowchart

    "Symptom information (on page 66)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...

  • Page 75: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 75...
  • Page 76 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 60)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 77: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 58) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 77...
  • Page 78 CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 92)" "HP Insight Diagnostics (on page 60)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

  • Page 79: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 80: System Battery

    System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.

  • Page 81: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 82: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 83: Canadian Notice (Avis Canadien)

    Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 84: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 85: Chinese Notice

    • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976.

  • Page 86: Taiwan Battery Recycling Notice

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 87: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 88: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -30°C to 50°C (-22°F to 122°F) Storage -30°C to 60°C (-22°F to 140°F) Maximum wet bulb 28°C (82.4°F) temperature Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level.

  • Page 89: Power Supply Specifications

    Power supply specifications The following specifications provide information on the parameters of the power supplies as they were designed. For more information on configuring power for a specific server, see the HP website (http://www.hp.com/go/proliant-energy-efficient). Depending on installed options, the server is configured with one of the following power supplies: •...
  • Page 90 • HP ProLiant 750 W Power Supply Specification Value Input requirements Rated input voltage 100V to 120V AC 200V to 240V AC Rated input frequency 50Hz to 60Hz Rated input current 8.9A at 100V AC 4.3A at 200V AC Rated input power...
  • Page 91 Rated peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input • HP ProLiant 1200 W DC Power Supply Specification Value Input requirements Rated input voltage -36V to -72V DC...

  • Page 92: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 93 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.

  • Page 94: Customer Self Repair

    La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 95 Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.
  • Page 96 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 97 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 98 Technical support 98...
  • Page 99 Technical support 99...

  • Page 100: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache Canadian Standards Association Customer Self Repair double data rate error checking and correcting HTTP hypertext transfer protocol integrated device electronics International Electrotechnical Commission Acronyms and abbreviations 100...
  • Page 101 Integrated Lights-Out Integrated Management Log ISEE Instant Support Enterprise Edition NFPA National Fire Protection Association non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays peripheral component interface PCI-X peripheral component interconnect extended PCIe peripheral component interconnect express POST Power-On Self Test processor power module ProLiant Support Pack...
  • Page 102 Rapid Deployment Pack serial attached SCSI SDRAM synchronous dynamic RAM small form-factor Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature trusted platform module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 102...
  • Page 103 Index connectors 7 contacting HP 92 creating a disk image 56 access panel 21, 22 ACU (Array Configuration Utility) 55 additional information 64 ADU (Array Diagnostic Utility) 61 Declaration of Conformity 82 air baffle 23 deployment software 56 airflow requirements 29, 30...
  • Page 104 HP Insight Remote Support software 61 mirrored memory 55 HP ProLiant Essentials Foundation Pack 58 mouse connector 10 HP ProLiant Essentials Rapid Deployment Pack 56 HP Systems Insight Manager, overview 58 NIC connectors 10 NMI jumper 14 identification number 81...
  • Page 105 power supply specfications 89 scripted installation 53 powering down 20 serial connector 10 powering up 20, 54 serial number 56 power-on problems flowchart 71 series number 81 pre-diagnostic steps 64 server fault indications flowchart 77 preparation procedures 20, 67 server features and options 35 problem diagnosis 64 server specifications 88 processor 35...
  • Page 106 UID LED 7, 11, 14 updating the system ROM 59 USB connectors 7, 10 USB support 59 utilities 53 utilities, deployment 53, 54, 56 ventilation 29 video connector 7, 10 warnings 31, 65 Index 106...

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