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TROUBLESHOOTING GUIDE
SHOULD YOU EXPERIENCE DIFFICULTIES IN THE USE OF THIS PLAYER PLEASE REFER TO THE
FOLLOWING CHART OR CALL 1-800-777-5331 FOR CUSTOMER SERVICE.
PROBLEM
POSSIBLE CAUSE
AC power cord is not plugged into a
wall outlet or the connector is not
plugged into the power supply jack
The unit does
on the back of the unit.
not respond (no
power).
Wall outlet is not functioning.
POWER Switch in the OFF position
Unit is ON but
The volume Control has been
there is low or
turned all the way down
no volume
Sound is
Volume level is set too high
distorted.
SPECIFICATION
Power requirement:
Main Unit
AC 120V ~ 60Hz 13 Watts
System Requirement:
Windows 2000 / XP/ Vista/7
Mac OS X 10.4 – 10.7.5
At Spectra, environmental and social responsibility is a core
value of our business. We are dedicated to continuous
implementation of responsible initiatives with an aim to
conserve and maintain the environment through responsible
recycling.
Please visit us at http://www.spectraintl.com/green.htm for more information on Spectra's green
initiatives or to find a recycler in your area.
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SOLUTION
Plug the AC power cord into a wall
outlet and plug the connector into the
supply jack on the unit.
Plug another device into the same
outlet to confirm the outlet is working.
Slide the POWER ON/OFF switch to
the ON position
Turn the Volume control to a higher
output
Decrease the volume
90 DAY LIMITED WARRANTY AND SERVICE
VALID IN THE U.S.A ONLY
SPECTRA MERCHANDISING INTERNATIONAL, INC. warrants this unit to be free from defective
materials or factory workmanship for a period of 90 days from the date of original customer purchase and
provided the product is utilized within the U.S.A. This warranty is not assignable or transferable. Our
obligation under this warranty is the repair or replacement of the defective unit or any part thereof, except
batteries, when it is returned to the SPECTRA Service Department, accompanied by proof of the date of
original consumer purchase, such as a duplicate copy of a sales receipt.
You must pay all shipping charges required to ship the product to SPECTRA for warranty service. If the
product is repaired or replaced under warranty, the return charges will be at SPECTRA's expense. There
are no other express warranties other than those stated herein.
This warranty is valid only in accordance with the conditions set forth below:
1. The warranty applies to the SPECTRA product only while:
a.
It remains in the possession of the original purchaser and proof of purchase is demonstrated.
b.
It has not been subjected to accident, misuse, abuse, improper service, usage outside the
descriptions and warnings covered within the user manual or non-SPECTRA approved
modifications.
c.
Claims are made within the warranty period.
2. This warranty does not cover damage or equipment failure caused by electrical wiring not in compliance
with electrical codes or SPECTRA user manual specifications, or failure to provide reasonable care and
necessary maintenance as outlined in the user manual.
3. Warranty of all SPECTRA products applies to residential use only and is void when products are used in
a nonresidential environment or installed outside the United States.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. TO OBTAIN SERVICE please remove all batteries (if any) and pack the unit carefully and send it
freight prepaid to SPECTRA at the address shown below. IF THE UNIT IS RETURNED WITHIN THE
WARRANTY PERIOD shown above, please include a proof of purchase (dated cash register receipt) so
that we may establish your eligibility for warranty service and repair of the unit without cost. Also include a
note with a description explaining how the unit is defective. A customer service representative may need to
contact you regarding the status of your repair, so please include your name, address, phone number and
email address to expedite the process.
IF THE UNIT IS OUTSIDE THE WARRANTY PERIOD, please include a check for $30.00 to cover the cost
of repair, handling and return postage. All out of warranty returns must be sent prepaid.
It is recommended that you contact SPECTRA first at 1-800-777-5331 or by email at
custserv@spectraintl.com for updated information on the unit requiring service. In some cases the model
you have may be discontinued, and SPECTRA reserves the right to offer alternative options for repair or
replacement.
SPECTRA MERCHANDISING INTERNATIONAL, INC.
4230 North Normandy Avenue,
Chicago, IL60634, USA.
1-800-777-5331
To register your product, visit the link on the website below to enter your information.
http://www.spectraintl.com/wform.htm
0213
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