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FedEx Ship Manager User Manual

The network shipping solution
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FedEx Ship Manager
Server
The Network Shipping Solution
User Guide
Version 7.6

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  Summary of Contents for FedEx Ship Manager

  • Page 1 ® FedEx Ship Manager Server The Network Shipping Solution User Guide Version 7.6...
  • Page 2 You must remit payment in accordance with the FedEx Service Guide, tariff, service agreement or other terms or instructions provided to you by FedEx from time to time. You may not withhold payment or any shipments because of equipment failure or for the failure of FedEx to repair or replace any equipment.
  • Page 3: Table Of Contents

    Field Editing Guidelines ........................95 Batch Processing ..........................97 Preparing a Shipping Transaction ......................98 Basic FedEx Express Shipping Transaction (020) ................98 Basic FedEx Ground Shipping Transaction (020) ................101 Basic FedEx International Shipping Transaction (020) ..............101 Rating, Routing, and Time-in-Transit (020) ..................106 Pre-Ship Validation (020)........................
  • Page 4 Table of Contents Bill Recipient/Bill Third Party......................113 Collect On Delivery (COD)......................... 113 Freight Shipping – FedEx Express ....................115 Future Day Shipping .......................... 116 Hold at Location (HAL)........................116 Inside Pickup and Delivery ........................ 116 Broker Select Option (BSO)....................... 116 Dangerous Goods (DG)/Hazardous Materials (HazMat)..............
  • Page 5 No Upload/No Ship (NUNS) ......................159 Force Close............................160 Rates Management ..........................160 List/Base Rates for FedEx Express and FedEx Ground Shipping ............ 160 Providing Dimensions for FedEx International Shipments ..............160 Dim Weight Calculations for Non-Rated Countries ................161 International Courtesy Rating (FedEx Express Only)................162 Bundling Rules (FedEx Express Only) ....................
  • Page 6 U.S. State Code Table........................... 216 Canadian Province Table ........................217 Mexican State Codes ..........................218 Maximum Allowable Weights ........................ 219 Vague Commodity Descriptions ......................220 Glossary ..............................223 Index ................................. 229 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 7: Introduction

    • Shipping to and from any FedEx service location • Tracking any packages shipped with FedEx including those shipped with FSMS or any other FedEx automation solution as well as manual or pre-printed air waybills • Routing using Universal Routing and Sorting Aid (URSA) for FedEx Express shipments and ZIP/postal codes for FedEx Ground shipping •...
  • Page 8 Chapter Two: FSMS Transaction Coding FSMS is a transaction-based shipping solution. Therefore, you can build your own transaction set based on all of the transactions supported by FedEx in the FSMS software. In this section of the User Guide you will find: •...
  • Page 9 FSMS report field definitions • Creating customized reports Appendix A: Value Reference Tables Appendix A contains several tables of FedEx shipping rules which are useful for creating shipping transactions. These tables are: • Unit of Measure Code Table – Harmonized Tariff Schedule (HTS) •...
  • Page 11: What's New

    Authorization (RMA) Number), has been added to support the Returns feature. This field is Number available for use with both FedEx Express and FedEx Ground Returns services. Online Returns Label In addition to providing the ability to directly create a return label, FSMS v 7.6 has also added the ability to create a Return Label and send it via...
  • Page 12 For FedEx International Express shipments, the dimensions used to Dimensions calculate the Dimensional Weight for a shipment can be passed in at the package level or at the shipment level for standard FedEx International shipments. IPD/IDF and TD shipments dimensions, if provided, should only be provided at the package level.
  • Page 13 The color scheme of the FSMS Configuration Utility will be modified in keeping with the CLF standards. Canada International FSMS will now return an error if attempting to ship FedEx International Economy – Box Only Economy from CA with a FedEx Envelope or FedEx Pak packaging (maintenance) type.
  • Page 14 This field has been added for use with the Global Ship Request/Reply transactions and the Online Return Label Request/Reply transactions. Disable Express Intra- The FedEx Express COD service is being disabled for use in intra- Canada COD Canada shipments. (maintenance)
  • Page 15 Change the Country Code The country code for Serbia has been changed from YU to CS and is for Serbia (maintenance) listed as Serbia and Montenegro. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 16 This feature removes a current inconsistency between FedEx Express Recipient and 3 Party and FedEx Ground rating. Currently, a rate will be returned for any Billing for FedEx Express FedEx Ground shipment regardless of Payer, but Express will only return a rate for Bill Sender. This feature will correct this inconsistency...
  • Page 17 What’s New Feature Description Full Postal Validation All FedEx Postal Aware countries will now require the use of valid country postal codes for the following entries: • Sender/Shipper • Recipient • Importer Postal Code • Broker • Alternate Return Address Failure to use a valid postal code will result in an error, and the shipment will not be processed.
  • Page 18 SIGNALS is a collection of FedEx Ground specific business rule Shipping Enhancements changes that includes the following: 1. Support for the following CA taxes for all intra-CA FedEx Ground shipments. These taxes are currently supported for intra-CA FedEx Express shipments: •...
  • Page 19 A support-level password will be required to manually change the tracking number range. • FedEx Ground tracking numbers will no longer be stored in the Registry but will now be stored in the FSMS database. A support- level password will be required to manually change the tracking number range.
  • Page 20 Countries Available: Support all countries in the Country of Manufacturer field, rather than only those served by FedEx. All of the countries in the world will now be valid countries for Country of Manufacture. Country Specific Requirements include: How the Commercial Invoice (CI) is required by the destination country, i.e.
  • Page 21: Referenced Documents

    FedEx Ship Manager Server Transaction Contact your CIC. Coding Reference (TCR), Version 7.6 FedEx Service Guide To download in .pdf format: http://www.fedex.com/us/services/express/pdf.html. To request a printed copy, please call 1.800.Go.FedEx (1.800.463.3339). ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 23: Chapter One: Setting Up Fsms

    NOTE: If “live” revenue files exists on your server before you attempt an upgrade, you must upload these files to FedEx before upgrading begins. If you have “test” revenue files on your server, these files can be deleted. If you are running FSMS Version 6.1.X or lower, you cannot upgrade. The previous version of FSMS must be uninstalled from the system, and a new Install must be performed.
  • Page 24: Performing A New Fsms Install

    3. Double click the FSMS v 7.6 icon on the Run window to start the FSMS installation program. The following screen displays: 4. Click Next to start the installation process. Your server will need to be rebooted once at the end of the installation process. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 25 Chapter One: Setting Up FSMS 5. Select the folder or drive where FSMS will be installed. The default location is C:\FedEx. Click Change to select an alternate folder or drive location. Click Next to continue. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 26 Full – select Full to install all FSMS shipping components and all FSMS utilities. • Custom – select Custom to select which program features you want to install. Click Next to continue. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 27 Chapter One: Setting Up FSMS 7. Review the installation selections. Click Next to proceed or Back to change. 8. Enter the account Password and Confirm. Click Next to continue. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 28 Chapter One: Setting Up FSMS 9. To configure a Modem Dialup: a. Select FedEx Dialup. b. Dial Prefix: If your location requires a number to be dialed to access an outside phone line, enter this number in the Dial Prefix field.
  • Page 29 10. To configure a Network Connection through the public Internet, select Network. Click Next to continue. 11. To configure a Network Connection through a virtual private network, select Private. Click Next to continue. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 30 Check Connect through a Proxy Server. b. Enter the proxy Address for your network. 14. To check the connection to FedEx, click the Test Internet Connection to FedEx button. The message below indicates successful communications with FedEx. ®...
  • Page 31 18. To launch the Meter Registration Utility immediately after reboot to reconfigure existing meter(s), check the Yes, I would like to launch Auto Configuration after the reboot checkbox, and click Next to proceed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 32 20. Enter all information then click Next. 21. If Child meters are to be reconfigured, check the This meter has also been assigned Child meters checkbox, then click Next. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 33 22. If the system has been assigned Child meters: a. Enter the Child meter number in the Meter Number field. b. Enter the associated FedEx Account Number for the Child meter. The Child meter and Master meter are not required to have the same account number.
  • Page 34 Chapter One: Setting Up FSMS ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 35: Upgrading From A Previous Version Of Fsms

    3. Double click the Setup icon. Click OK in the Run window to start the FSMS installation program. The FSMS Installation Welcome window is displayed. 4. Click Next to start the upgrade process. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 36 Chapter One: Setting Up FSMS 5. After the final reboot is completed, the system will initiate a Demand Download to retrieve any data not retained during the upgrade. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 37: Uninstalling Fsms V 7.6

    1. To uninstall FSMS v 7.6, use the Windows uninstaller accessed from the Control Panel menu. 2. Select FSMS from the Programs menu. 3. Select Remove. 4. Click Yes to remove FSMS. 5. Click Finish to complete the uninstall and to reboot the server. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 38 It is not required to remove Sybase if a reinstall of FSMS will be performed. FSMS cleans the database as part of the FSMS uninstall. However, if Sybase is to be removed, repeat the above steps with SQL Anywhere Studio 9 as the selected application. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 39: Configuring Fsms

    FSMS functions such as meter level report generation, revenue data upload, and tracking number assignment. Meter numbers are unique to FedEx account numbers and may not be used with any account number other than the one to which it has been assigned. However, a single account number or a single location can be assigned many meter numbers.
  • Page 40 Access Privileges button and typing “View” (capital V) into the Access Privileges box. Editing information on the hidden tabs requires a higher level password. Contact your FedEx Customer Service Representative for assistance if access to these tabs is required. ®...
  • Page 41 Chapter One: Setting Up FSMS If a correct password is entered into the Access Privileges window, all available tabs will be displayed as below: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 42 NOTE: This procedure is used to add existing meters to a new installation of FSMS via communications with FedEx. New meters should be requested using the FSMS Meter Registration utility accessed from the following desktop icon: 1. Click the Access Privileges button. The Access Privileges password window is displayed: 2.
  • Page 43 An attempt to delete the Master meter will result in the following error: To delete a Master meter, another meter must first be designated as the Master. Contact your FedEx Customer Support Representative if deletion of a Master meter is required.
  • Page 44 OriginLocID The FedEx location identification (if your shipper address is postal aware, which means that your address is supported in the FedEx URSA file) of your shipping origin location. This information is not entered, but comes from the URSA file located on your server.
  • Page 45: Remote Configuration

    To connect to the FSMS application on another server on the network, click the Network button at the bottom of the FSMS Configuration Utility. The following window will be displayed: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 46 3. Enter the Port Number through which the FSMS server is to be accessed. Ensure this port is open on the server to be remotely configured. FSMS defaults to port 1098. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 47 Connecting to an IP Address: 1. Select an IP address in which to connect. 2. Click the Connect button. 3. The connection status will be displayed at the top of the FSMS Configuration Utility. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 48: Report Settings

    Multiple copies are available for selected International reports. • The FedEx Express Dangerous Goods 1421C can be printed on multi-ply forms or on plain paper. If printed on plain paper, the form can be printed on 8-1/2x11 or A4 paper.
  • Page 49 U.S. origin, FedEx Express and FedEx Ground U.S. origin, all services enabled • FedEx Ground reports will be enabled when the Ground checkbox on the Meter Settings tab is checked. After enabling Ground, click the Apply and Exit button, and then re-launch the FSMS Configuration Utility to configure Ground reports.
  • Page 50 CA origin, FedEx Express and FedEx Ground CA origin, all services enabled • FedEx Ground reports will be enabled when the Ground checkbox on the Meter Settings tab is checked. After enabling Ground, click the Apply and Exit button and then re-launch the FSMS Configuration Utility to configure Ground reports.
  • Page 51 Detailed information regarding the configuration options for each FSMS report is provided in Chapter Six: FSMS Reports in this User Guide. NOTE: IPD/IDF and TD are contract services provided for FedEx International shipping. Please contact your FedEx Account Executive for more information. To Select a Printer for an FSMS Report: 1.
  • Page 52 2. Highlight the report for which you want to select a directory. 3. Click the Directory icon button in the Directory field. The Directory Selection window is displayed: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 53 If you are configuring different printers for each meter (if you have more than one meter assigned for your shipping operation), you must repeat the install procedures. 3. Click OK at the bottom of the Printer Settings window to save your selections. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 54: Label Settings

    The Label Settings window is used to configure printers for printing laser and thermal shipping labels as well as for multi-ply air waybills, Dangerous Goods (DG) forms (for FedEx Express shipping), and Hazardous Materials (HazMat) forms (for FedEx Ground shipping). The Label Settings window is divided into three sections: 1.
  • Page 55 4. If you select a thermal printer in the Thermal Printer ID field, you must also select the Thermal Type and Label Stock. To choose entries in these fields, select the pull-down list for each field and highlight the appropriate choice. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 56 Chapter One: Setting Up FSMS Additional Laser and Thermal Copies In this section of the Label Settings window, you may select the number of labels to be printed for FedEx International services. NOTE: The IPD/IDF/IED section will only be active if one of the Distribution services is enabled in the IPD/IDF/IED tab.
  • Page 57: Doc-Tab Settings

    Doc-Tabs can be configured for both FedEx Express and FedEx Ground shipping. Below are steps for configuring Doc-Tabs for both of these shipping services.
  • Page 58 Chapter One: Setting Up FSMS CA origin, FedEx Express and FedEx Ground • Ground Doc-Tab options will be enabled when the Ground checkbox on the Meter Settings tab is checked. After enabling Ground, click the Apply and Exit button, and then re-launch the FSMS Configuration Utility to configure Ground doc-tabs.
  • Page 59 FSMS prints the Doc-Tab information at the bottom of the label regardless of the orientation. After you select the Doc-Tab Orientation, the setting applies to both FedEx Express and FedEx Ground labels. These settings can be overridden in your shipping transaction by passing a value for Top or Bottom in field 1370.
  • Page 60 Doc-Tab configuration to all meters configured on your server. 6. To save your input, click OK. Ground Doc-Tab Configuration To configure Ground Doc-Tabs, click the Doc-Tab Settings tab to display the following window: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 61 Reference. When you click the checkbox in the Reference field next to a Doc-Tab value, this value prints on the FedEx Ground shipping label in the reference section of the label that is below the recipient information. If no selections are made, the following default fields are displayed: •...
  • Page 62: System Settings

    All fields on the System Settings window are password protected and can only be accessed by your FedEx Representative. Although you cannot make changes to this window, provided below is a description of each field to help you understand how your system is configured: ®...
  • Page 63 Domestic Express, International Express, and International Multiple-Piece Shipment (MPS) Express, and Ground after the retention interval has elapsed. If you need to make changes to any of these settings, please contact your FedEx Customer Support Representative. ® FedEx Ship Manager...
  • Page 64: Ipd/Idf Settings

    IPD (International Priority Direct Distribution) and IDF (International Direct Distribution Freight) are contract services offered by FedEx to customers with specific FedEx International shipping requirements. For more information regarding IPD/IDF, please see the FSMS IPD/IDF User Guide provided by your FedEx Customer Support Representative.
  • Page 65 Tracking Numbers window. Once the current tracking number range has been used, the future range is displayed in the ETN Express section of this window. • FedEx Express tracking numbers will also be downloaded during the meter registration process if the Meter Registration Utility is used. •...
  • Page 66: Meter Settings

    Chapter One: Setting Up FSMS Meter Settings The Meter Settings window is used to set special options for FedEx Express, FedEx International, and FedEx Ground shipping. This window is password protected and can only be accessed by a FedEx Customer Support Representative.
  • Page 67 The following Express Options section of the Meter Settings window appears for non-U.S. or CA origin: Although you cannot make changes to the Meter Settings tab without the assistance of FedEx Customer Support, provided below is a description of each field to help you understand how your system is configured.
  • Page 68 Late Drop Off Time If your shipping site has an extended shipping day agreement with FedEx (for example: you have a late drop-off time of 1:00 AM), you may set this parameter to have your shipping labels display the extended day date instead of rolling to the next shipping day.
  • Page 69 Description Client Name This field is provided for the entry of a CSP interface or for customers who use FedEx Ship Manager Enterprise with the FSMS server application. Client Version The software version associated with the Client Name is entered in this field.
  • Page 70 Chapter One: Setting Up FSMS The Handling Charge screen consists of options for both FedEx Express and FedEx Ground shipping. If you want to configure a handling charge for both shipping types, you must make entries in each section of the screen.
  • Page 71 The Handling Charge Level section of the Variable Handling window allows you to select whether you want the handling charge calculated on the package level or on the shipment level. This setting applies only if you are shipping FedEx Ground or FedEx International Express packages.
  • Page 72: Advanced Settings

    Chapter One: Setting Up FSMS Advanced Settings The Advanced Settings window is used to set communications and revenue parameters. This window is password protected and can only be accessed by a FedEx Customer Support Representative. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 73 Hourly Upload (HU) Interval This field is used to set the frequency of the hourly upload of Express package data to the FedEx backend systems and can be set from 30-120 minutes. This applies to both FedEx Express and Ground HU files.
  • Page 74: Transactional Meter Configuration

    Time Zone • Late Drop-Off • Sender E-mail ID • Variable Handling Fields For more information regarding Remote Configuration using the 070 transaction set, please see the FSMS TCR Version 7.6. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 75: Printer Set-Up

    1. Click Next to start the Add Print Wizard function. The Local or Network Printer window is displayed. 2. Local Printer is selected as the default in this window. Click Next to continue local printer installation. The Select the Printer Port window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 76 Select the Printer Port window, LPT1 (parallel port) is selected. Click Next to continue. The Printer Model window is displayed: 4. Highlight the printer you are installing in the Manufacturers list. A list of available printers for that manufacturer displays in the Printers list. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 77 Always select Use New Driver. This entry ensures that you are loading the most recent driver provided by FSMS. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 78 If this printer is to be used by FSMS only, click No to make this printer unavailable as the Windows default printer; otherwise, click Yes. Click Next to continue. The Printer Sharing window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 79 In the sample window above, the printer is located on Shipping Lane 1 and is an Eltron LP (label printer). This window can be left blank if you choose. Click Next to continue. The Print Test Page window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 80: Adding A Local Tcp/Ip Printer

    To add a local printer, start up the Windows Add Printer Wizard. This wizard is usually located on the Windows Start menu. The Windows Printer Wizard start-up window is displayed. 1. Click Next to start the Add Printer Wizard function. The Local or Network Printer window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 81 3. To configure a TCP/IP port, click Create a new port and select Standard TCP/IP Port from the Port Type list. Click Next. The Add Standard TCP/IP Printer Port Wizard start-up window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 82 6. Enter the Port Name for the printer port you are adding. The Port Name is the queue name for the port your printer is connected to on the TCP/IP Print Server. Click Next to continue. The Additional Port Information Required window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 83 1. Right click the printer icon of the TCP/IP printer you installed. Select Properties from the right-click menu. The Printer Properties window for the printer you selected is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 84 2. In the Printer Properties window, select the Ports tab. The following window is displayed: 3. In the Ports tab, the printer you installed is selected. Click Configure Port. The Port Settings window is displayed. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 85: Printing To A Windows-Based Print Share Network

    Adding this field allows the labels to be sent over the network and printed on the printer. Instructions for adding the FEDEXUSER account and access rights are provided below. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 86 FSMS from the Windows Printers window. 1. Right click on the printer to be configured. From the right-click menu, select Properties. 2. In the Properties window, select the Security tab. The following window is displayed: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 87 5. You will see that the FEDEXUSER account has been added to the Label Properties list. Click OK to exit the Printer Properties window. You are now ready to print labels to this network printer. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 88: Troubleshooting Your Fsms Application

    The Close Monitor program is part of FSMS and monitors what step a meter is on during the Close process. To access the Close Monitor, click the Start menu and select FedEx Ship Manager Server>Utilities>Close Monitor. The Close Monitor window is displayed: The Meter # field lists each meter configured on your server.
  • Page 89 Polling of the Close process can be forced by clicking the Update Now button. Since polling is done on a timed interval, some steps may appear to be skipped because they happen so quickly between polling periods. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 91: Chapter Two: Fsms Transaction Coding

    Offline transactions are processed locally within the FSMS application and require only periodic connectivity with FedEx systems to obtain data required for shipping, such as routing files, rate files, and tracking numbers. The exception to this is the 043/143 Tracking transaction. This transaction passes through the offline system before processing by FedEx tracking servers.
  • Page 92 FedEx Ground pickup from a return shipper. The information for this shipment is sent to the local FedEx Ground station. The label is created at the station and sent with the courier to be used at pickup time.
  • Page 93 3. 020/120 – Global Ship Request/Reply: The 020 transaction is the primary server transaction. The 020 transaction is used to ship as well as to request FedEx Express, FedEx Ground/Home Delivery rating (U.S. and Canada), FedEx Express routing, and FedEx Ground/Home Delivery Time-in-Transit information for shipments.
  • Page 94: Coding Guidelines

    A superscript S indicates the field is to be used at the shipment level for a single transaction MPS or to be included in an Open Ship Create transaction. • Required indicates a mandatory field. • Required* indicates a ‘required if’ condition. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 95 See Note 9 in Appendix E of the FSMS TCR Version 7.6 for a list of Postal Aware Countries. FedEx Ground/FHD does NOT accept ZIP+4 and no postal code validation is performed. In our sample table from the FSMS TCR: •...
  • Page 96: Shipment Level Vs. Package Level

    06 – FedEx Envelope FedEx International Only (including U.S. export): 15 – FedEx 10KG Box 25 – FedEx 25KG Box As you can see in the sample table from the FSMS TCR, field 1090 is a shipment level field; field 1273 is a package level field.
  • Page 97: Multiple Occurrence Fields

    # = The number of the occurrence. The maximum number of field occurrences is 999 unless otherwise noted within a specific transaction’s format. If you use more than 500 occurrences, please contact your FedEx Customer Support Representative. For example, field 1670 (Package Weight) is a multiple occurrence field. If the first package in an MPS...
  • Page 98 38115-1096 is coded as 381151096. NOTE: All postal codes for postal aware countries will be validated prior to shipment confirmation. If the postal code is invalid, an error will be returned. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 99: Batch Processing

    26 pounds, or half kilogram for rating purposes. U.S. origin shipments will default to a weight type of LBS for FedEx Express and FedEx Ground. Non- U.S. origins will default to KGS for FedEx Express and FedEx Ground (CA and MX).
  • Page 100: Preparing A Shipping Transaction

    FSMS transactions. In the FSMS TCR, you can easily identify the fields that can be used for FedEx Express, FedEx Ground, or FedEx International shipping. The following table is a sample entry from the FSMS TCR: ®...
  • Page 101 Special Option fields as needed for your shipment. In the sample transaction and field descriptions below, we assume that the FedEx Express shipment is U.S. to U.S. only. For more information regarding International transactions, see the “Basic FedEx International Shipping Transaction (020)”...
  • Page 102 Once you have created a basic FedEx Express shipping transaction using the fields described above, you can choose to add any FedEx special services that are applicable to your shipping needs to the basic transaction.
  • Page 103: Basic Fedex Ground Shipping Transaction (020)

    As part of FedEx Ground shipping, you may also ship packages using FedEx Home Delivery to residential addresses. Although the basic FedEx Ground transaction can be used for FedEx Home Delivery shipments, you may also use the following FedEx Home Delivery Types (in field 3020) for your shipping needs: •...
  • Page 104 Chapter Two: FSMS Transaction Coding FedEx International Express Shipping The basic FedEx International Express shipping transaction uses the same information that is outlined in the table in the “Creating a Basic FedEx Express Transaction” section for FedEx Express shipments previously in this chapter. However, there are several additional required fields that are used specifically for International shipping.
  • Page 105: Commercial Invoice

    Confirm transaction. The TCV can only be overridden in Open Shipping IF it was included in the Create transaction. • If FedEx is creating and filing the CI (field 113 = Y), the following commodity fields are required: • 77 – Commodity Line Item Weight •...
  • Page 106 Otherwise, it will be ignored. • If FedEx is filing the CI (field 113 = Y), it is recommended to include field 119 (TCV) in the Create if it may be necessary to override the derived TCV.
  • Page 107: Carriage Value

    For example, if shipping five packages, then field 69 is repeated five times …69,”20000”69-2,”21500”69- 3,”30000”69-4,”32000”69-5,”40500”… The shipment Carriage Value becomes the sum of each occurrence. This total value is uploaded to FedEx systems. ® FedEx Ship Manager...
  • Page 108: Rating, Routing, And Time-In-Transit (020)

    Rate quote for FedEx Express, FedEx Ground, or FedEx Home Delivery shipments originating in the U.S. or Canada. • Route to and from any origin and destination pair for any FedEx Express shipment. A Route Request also returns the service commitment. •...
  • Page 109 List Rates will be returned only if the List Rates checkboxes are checked in the FSMS Configuration Utility for both FedEx Express and FedEx Ground on each meter that will require List Rates and field 3062 (Rate Quote Type) has a value of 2.
  • Page 110: Dynamic Surcharging

    7.6), or as multiple occurrence fields with codes indicating the applicable surcharge. The latter method is called Dynamic Surcharging. With Dynamic Surcharging enabled, FedEx can support new surcharges within FSMS without the need to upgrade to newer versions of FSMS. This ability is not supported with individual field surcharging. New surcharges will show up as another occurrence of the dynamic surcharge multiple occurrence field with the new code.
  • Page 111: Pre-Ship Validation (020)

    Step 3: Ship the package: Send field 1234 with no value, i.e. 1234,””. Send field 184 with no value, i.e. 184,”” or with a value of N. Send field 541 with value of YNNNNNNNY. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 112 Request: 0,”20”1,”Rate and Route”11,”Recipient Company”13,”1154 Elm Lane”15,”Portland”16,”OR” 17,”97006”18,”4132445657”21,”4”23,”1”50,”US”184,”N”1222,”401202750157”1234,”3”1273,”03”1274,”03” 99,”” Reply: 0,”120”1,”Rate and Route”30,”SE BNOA “33,”A2”34,”1450”35,”3”36,”800”37,”653”60,”4” 65,”39700652310000044012027501572011”194,”FRI”195,”PDX”198,”BNOA “409,”31May05”431,”N”552,”199542320”553,”71154 Elm Lane”1086,””1125,”0”1136,”SE”1393,”3”99,”” Request: 0,”20”1,”Ship”11,”Recipient Company”13,”1154 Elm Lane”15,”Portland”16,”OR” 17,”97006”18,”4132445657”21,”4”23,”1”50,”US”184,”N”1222,”401202750157”1234,””1273,”03”1274,”03”9 9,”” Reply: 0,”120”1,”Ship”29,”401202750157”30,”SE BNOA “33,”A2”34,”1450”35,”3”36,”800” 37,”653”60,”4”65,”39700652310000044012027501572011”194,”FRI”195,”PDX”198,”BNOA “409,”31May05”431,”N”526,”0201”542,””552,”9000094350004002”553,”71154 Elm Lane”1086,””1117,”0”1125,”0”1136,”SE”1274,”03”1393,”3”99,”” ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 113: Multiple-Piece Shipment Transaction (020)

    Master tracking number, and the shipping labels for each piece of an MPS shipment have a piece count (for example: 1 of 3, 2 of 3, and 3 of 3). FedEx International Express shipments are created by using a single 020 transaction with multiple occurrence fields or can be created using the Open Ship option.
  • Page 114: Special Shipping Options

    Chapter Two: FSMS Transaction Coding Special Shipping Options In addition to the basic shipping fields required to ship a FedEx Express or FedEx Ground/Home Delivery shipment, the 020 Transaction also provides a variety of special services to meet your shipping needs.
  • Page 115: B13A: Canada Export Shipping

    FedEx account number if you chose Bill Recipient as a shipping option. A FedEx account number should also be supplied for the Bill Third Party option. For non- U.S. origins, the recipient account number is not required.
  • Page 116 U.S. mail. If cash is collected, on the next business day FedEx Ground will cut a check to the shipper in the amount of the cash collected. The FedEx issued check will be sent to the shipper via U.S. mail. The shipper must designate the type of payment that should be collected by FedEx Ground.
  • Page 117: Freight Shipping - Fedex Express

    Three labels are required when shipping a FedEx Ground ECOD package using thermal labels. Label 1 should be affixed to the outside shipping container and labels 2 and 3 should be placed in a FedEx Ground COD pouch (OP-013 POUCH), which is also affixed to the outside shipping container.
  • Page 118: Future Day Shipping

    Future Day shipping allows you to prepare a FedEx Express shipment up to ten (10) days from the actual ship date and a FedEx Ground shipment up to ninety (90) days from the actual ship date. A label prints when the shipment is processed, but the shipment may be held until the Future Day becomes current before tendering the package to the Courier.
  • Page 119: Dangerous Goods (Dg)/Hazardous Materials (Hazmat)

    950 is produced after a Close is completed and is a summary of all HazMat packages processed prior to the Close. For U.S. and CA Domestic FedEx Express DG shipments, up to five unique UN ID#s may be shipped under a single tracking number. Thus, a shipment may be prepared as a single transaction with the required multiple occurrence fields repeated up to five times.
  • Page 120 Limitations for FedEx Express DG and FedEx Ground HazMat shipping 1. You must prepare Domestic U.S. and CA FedEx Express DG shipments as single piece shipments only. If using Open Shipping, any DG information entered after the Create transaction is ignored. If printing the 1421C, Shippers Declaration of Dangerous Goods, only the DG information associated with the Create prints and the remaining forms are blank.
  • Page 121: Dry Ice Shipping

    FedEx Priority Alert FedEx Priority Alert is a FedEx Express service that works in conjunction with the FedEx InSight service to provide proactive notification for FedEx medical customers in the event a shipment is delayed. FedEx Priority Alert is for critical medical Domestic shipments and requires enrollment by the customer.
  • Page 122: Shipper's Export Declaration (Sed)

    Chapter Two: FSMS Transaction Coding NOTE: If you want to send a ShipAlert e-mail notification (for a FedEx Express shipment only) in French, the FSMS 020 transaction set supports field designations for both EN (English) and FR (French) e-mail text. For more information regarding the fields required for ShipAlert language designation, please see the FSMS TCR Version 7.6.
  • Page 123: Signature Services

    Direct Signature Required – Signature will be obtained from any individual at the address specified on the package. For fee. This service option will be available for FedEx Express and FedEx Ground. Current AutoPOD option for FedEx Ground will be renamed Direct Signature Required. Address corrections are permitted.
  • Page 124 Deliver without Signature. Indirect Signature, Direct Signature, and Adult Signature are available as an upgrade for U.S. Domestic FedEx Express shipments, and a surcharge will be applied if an upgrade is selected. Indirect Signature and Direct Signature are available as an upgrade for U.S.
  • Page 125 For example, 0 - 4 =4 means that code 4 (Adult) will override all other codes (0, 1, 2, 3 or 4) if they should be received by a transactional client. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 126 For example, 0 - 4 =4 means that code 4 (Adult) will override all other codes (0, 1, 2, 3 or 4) if they should be received by a transactional client. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 127: Returns Shipping

    FSMS provides two methods for processing Returns Shipments: • Print Return Label (FedEx Express, FedEx Express Freight, and FedEx Ground) can be included in either the original shipment or in a separate correspondence to your customer. This label can be used at a future time.
  • Page 128 Signature Release No Indirect Delivery Variable Handling ShipAlert Delivery notification Alternate Sender Non Standard Packaging HD – Date Certain HazMat Maximum Declared Value Max DV $1,000 Max DV $50,000 Max DV $100 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 129 The following business rules are applicable to Returns shipments prepared via FSMS: • Return labels do not expire. When a FedEx Express return label is created, a ship date will be printed on the label, but it is not a true commitment date.
  • Page 130 Hourly Upload (HU) interval established in the FSMS Configuration Utility made to FedEx backend systems to create an online label. When the Requests are received by FedEx, a Return label is created for the e-mail recipient, and the recipient is provided a URL from which the Return label is accessed. The label is printed from a browser to a standard ink jet or laser printer.
  • Page 131 E-mail labels may only be deleted using the 033/133 E-mail Label Delete. • E-mail label Requests are uploaded to FedEx during the Hourly Upload process, which can be set to occur at an interval between 30 and 120 minutes. •...
  • Page 132 Shipments arrive at Package is tendered to Package is tendered to Return Shipper receives Return Shipper receives FedEx customer’s FedEx customer’s FedEx via dropoff or FedEx via dropoff or shipment. Decides what shipment. Decides what returns facility returns facility pick-up pick-up needs to be sent back.
  • Page 133 Driver arrives, Package Tendered to labels and picks Tendered to FedEx via drop- up package FedEx via drop- off or pickup off or pickup Shipments arrive at FedEx customer’s returns facility ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 134: Global Delete Request/Reply (023/123)

    FedEx International Express or FedEx Ground MPS • Domestic FedEx Ground MPS • Domestic FedEx Express or FedEx Ground COD MPS NOTE: If you enter any tracking number associated with a multiple-piece shipment in the Global Delete Request transaction, ALL packages in this shipment are deleted.
  • Page 135: Pre-Assigning Tracking Number Request/Reply (004/104)

    When you are ready to end your shipping day, you MUST perform a Close transaction to transmit shipping data to FedEx. You can use the End-of-Day Close transaction to either start the Close operation for a meter or to query the meter’s Close status, depending on the value of field 548 (Close Status Request Flag).
  • Page 136: Shipment Query Request/Reply (024/124)

    Depending on the Request type, either all meter numbers associated with an account number or all sender information for a specific meter number is returned in the 170 Meter Query Reply. For more information regarding the 070 Meter Query transaction, see the FSMS TCR Version 7.6. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 137: Tracking Request/Reply (043/143)

    FSMS allows you to track packages that have either been shipped on FSMS (by searching the Ship History Database) or packages shipped on any FedEx automation device or manual airbill as long as you have the tracking number for the package you want to track.
  • Page 138 Shipper field. Therefore, if you enter a tracking number for a shipment that does not include the Shipper data you requested, the tracking scans for the tracking number are returned with no error message. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 139 Exception field. Therefore, if you enter a tracking number for a shipment that does not include the exception scan you requested, the tracking scans for the tracking number are returned with no error message. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 140 Options By Door Tag Number Domestic This option allows you to track by a FedEx Door Tag Express number. A Door Tag is left at the recipient’s shipping address if the recipient is not there to receive the package. A Door Tag number is linked at FedEx with the package’s...
  • Page 141: Open Shipping

    Piece Level Function Flag Create the Shipment Add a Piece Route/Time-in-Transit Edit a Piece Rate the Shipment Delete a Piece Edit the Shipment Confirm the Piece Delete the Shipment Confirm the Shipment ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 142: Creating An Open Shipment

    A tracking number is returned and should be used to refer to this piece in the future in order to add or edit information for this piece. For FedEx International Express shipments, the returned tracking number will be the Master tracking number.
  • Page 143: Deleting The Open Shipment

    53 – COD Amount (G) • 3010 – Oversize I Flag (G) • 3011 – Oversize II Flag (G) • 1331 – HazMat Flag (G) • 3018 – Non-standard Container Flag (G) ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 144: Editing Piece-Level Information

    To print and Confirm pieces and maintain the ability to add more pieces, perform the following recommended procedure: Create shipment (and Add 1), Add 2, Confirm 1, Add 3, Confirm 2, Add 4, Confirm 3, Add X, Confirm X…Confirm Shipment ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 145: Confirming A Shipment

    1282 (Printer Type Indicator) if using a printer other than the configured default printer. Pre-Ship Validation for Open Ship You can verify a FedEx Express shipment prior to label preparation and shipping. This will ensure that all package and shipment information is correctly uploaded to FedEx. The Pre-Ship Validation is the same transaction as a Create shipment with the following exceptions: •...
  • Page 146 3064-4,”[)>-01 9646290 840 019 123456770002209 RPSB 4/5 25.0 N 201 West 103 St Indianapolis IN- ” 3064-5,”[)>-01 9646290 840 019 123456770002216 RPSB 5/5 10.0 N 201 West 103 St Indianapolis IN- ” 3065,”42046290”3073,”019”3073-2,”019”3073-3,”019”3073-4,”019”3073-5,”019”99,”” ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 147 Chapter Two: FSMS Transaction Coding FedEx Express Sample Open Shipment: Create Request: 0,”020”1,”Create Shipment and Add First Package”11,”Sam’s Publishing”12,”Recipient Name”13,”201 West 103 St”15,”Indianapolis”16,”IN”17,”46290”18,”1234567890”21,”35” 23,”1”50,”US”541,”YNNNNNNNN”542,”14”1273,”01”1274,”01”99,”” Create Reply: 0,”120”1,”Create Shipment and Add First”29,”619069531504”526,”0201”542,”14”99,”” Add 2 Request: 0,”020”1,”Add Second Package”21,”15”50,”US”541,”NNNYNNNNN”542,”14”1273,”03” 1274,”01”99,”” Add 2 Reply: 0,”120”1,”Add Second Package”21,”15”25,””26,”0”29,”619069531515”43,”0”57,”0”58,”0”59,”0”...
  • Page 148: Open Ship Table

    15 Recipient City (E/G) 16 Recipient State/Province (E/G) 17 Recipient Postal Code (E/G) 18 Recipient Phone Number (E/G) RBC* RBC* 20 Payor Account Number (E/G) 1670 Package Weight (E/G) 23 Payment Type (E/G) ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 149 O† 75 Weight Type (E/G) 116 Number of Packages (E/G) 117 Shipper Country Code (E/G) 183 Shipper Phone Number (E/G) 186 COD Add Freight Charges Flag 187 Label Format Value (E/G) ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 150 1242 COD Return City (E/G) 1243 COD Return State (E/G) 1244 COD Return Zip/Postal Code (E/G) 1266 Saturday Delivery Flag (E) 1267 Saturday Pickup Flag (E) 1268 Dry Ice flag (E) 1273 Packaging Type (E/G) ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 151 3024 Home Delivery Phone Number 25 Customer Reference Number 3035 ShipAlert/Pre-Delivery Alert Fax Number (G) 3056 Package P.O. Number (G) 3057 Package Invoice Number (G) 3059 Shipment Integrity Number (G) 99 End of transaction (E/G) ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 153: Chapter Three: Fsms Shipping Labels

    Chapter Three: FSMS Shipping Labels Overview FedEx Ship Manager Server supports a variety of shipping label types, label stock sizes, and label printers to provide flexibility in creating the appropriate label for your shipping needs. In this section of the FSMS User Guide, we will discuss the following: •...
  • Page 154: Thermal Labels

    Version 7.6. *.PNG Labels FSMS provides .PNG (Portal Network Graphic) images for FedEx Express and FedEx Ground labels by passing a value of “PNG” in field 187 (Label Format Value). This format replaces the previously supported .GIF format. These images are saved in the C:/FedEx/FedEx_Temp directory (as the default location).
  • Page 155: Printing Labels To A File

    3. Configure the document properties for the IBM 2380 Plus printer driver. Printing Labels to a File FSMS allows you to have the label file for FedEx Express, FedEx Ground and FedEx International multiple-piece shipments returned to a specific file instead of in the transaction Reply. This feature allows the customer to control label printing and eliminates the need for printing labels on a network.
  • Page 156: Creating Custom Labels

    AFTER a Create or an Add in the event any data encoded in the bar codes may have changed, i.e. package weight. 5. FedEx Express COD return bar codes are returned in the 120 Reply of the Confirm. These are the only bar codes returned in a Confirm.
  • Page 157 Shipment”50,”US”498,””541,”NNNNNNNNY”542,”34567”1274,”01”1282,”B”1660,”Y”99,”” Single Shot Transactions: ALL bar code strings required for creating custom FedEx Express or FedEx Ground labels are returned in the 120 Reply for each transaction under the following conditions: 1. A Route transaction, field 1234 = 2 or 3, is submitted with 1282 = B, 1660 = Y, and 1222 = a valid pre-assigned tracking number.
  • Page 158: Submitting Custom Labels For Fedex Approval

    Submitting Custom Labels for FedEx Approval Before you can produce custom labels in a production environment, FedEx must first test these labels to ensure that FedEx can scan them for routing and delivery. The following process is provided for label...
  • Page 159: Label Reprint

    2. You may reprint a label up to a maximum of 48 hours from the ship date, but the calendar day for the reprint must be no greater than the day after the ship date. For example, you ship a 2-piece FedEx International package on 12/15/05 at 16:30 (4:30 PM).
  • Page 161: Chapter Four: Fsms Revenue Management

    (not active shipping records) on your server that have not been uploaded to FedEx, and that reconciliation has occurred in the past 24 hours. If either of these checks fails, this failure counts as one communication failure. Next, FSMS checks again for modem or network connectivity at a predetermined time (set up in the FSMS Configuration Utility) on the same day.
  • Page 162: Force Close

    FedEx requires that you perform a Close procedure at least once a day to upload any revenue files that have not been sent to FedEx at the end of your shipping day and to produce all End-of-Day reports. If a Close is not performed at least 24 hours prior to the Force Close time (which is configured in the Meter Settings window of the FSMS Configuration Utility), FSMS performs a Close procedure for you.
  • Page 163: Dim Weight Calculations For Non-Rated Countries

    Chapter Four: FSMS Revenue Management Standard FedEx International MPS shipments – Shipment Level Dimensions • Single Transaction MPS – Provide a single occurrence of dimension fields 57, 58, and 59 and field 1686 with a value of S. NOTE: When providing shipment level dimensions in the above scenario, the use of Total Weight and Total Packages is also required (i.e.
  • Page 164: International Courtesy Rating (Fedex Express Only)

    FedEx Letters and Paks cannot be bundled. Bundling is available for U.S. FedEx Express shipping only. Recipient Name is not used in the bundling logic; therefore, if you are shipping to an individual, enter the name as the “Recipient Company.”...
  • Page 165: Chapter Five: Using Fsms Utilities

    Reconcile, if they have been staged by FedEx. If you need to have files updated prior to system Reconcile (for example, if you need a new tracking number range), you may use the Demand Download Utility to initiate the request.
  • Page 166 NOTE: Tracking numbers and URSA tables are downloaded for FedEx Express shipping only. 3. In the Meter/Account list at the bottom of the Demand Download Utility, you may also select the meter for which you want to activate a download. URSA, Software Updates, Shipping Tables, and Maintenance items are loaded for the Master meter only.
  • Page 167: Label Reprint Utility

    1. You may reprint a label up to a maximum of 48 hours from the ship date, but the calendar day for the reprint must be no greater than the day after the ship date. For example, you ship a 2-piece FedEx International package on 12/15/05 at 16:30 (4:30 PM), you have up to 22:59 (11:00 PM) of the entire next day (12/16/05) to reprint the label.
  • Page 168: Ground Epdi File Reader Utility

    The Hourly Upload (HU) File Reader utility is used to read Express data files to monitor the shipping data uploaded to FedEx. The HU file reader can be found in the Utilities folder on the FSMS software. Hourly Upload files can be found in the FedEx>FedEx_Admin>hourlyupload>history folder. The files are deleted at the interval set in the Ship History section of the System Settings tab in the FSMS Configuration Utility.
  • Page 169 Chapter Five: Using FSMS Utilities Select the table to update. Available operations are: Add, View/Modify, or Delete. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 170 • Discount Percentage – Enter the discount percentage. The percentage can accept a single decimal place, e.g. 10.5%. Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 171 Discount Percentage – Enter the discount percentage for the weight band. The percentage can have a single decimal place, e.g. 10.5%. Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 172 Net Rate – The per 100 Lb rate to apply to the shipment, e.g. $14.00 indicates that the Net Rate is $14/100 pounds. Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 173 Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 174 • Rate – Enter the minimum rate to apply to all shipments within the specified Zone. Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 175 Chapter Five: Using FSMS Utilities 6. Configuring the Base Rate The Base Rate screen is used to enter custom Base Rates that differ from the standard FedEx Ground rates provided with FSMS. All discounts are applied to the custom Base Rate.
  • Page 176 Oversize Lbs – The new weight in pounds at which the specified oversize condition applies. • Oversize Kgs – The new weight in kilograms at which the specified oversize condition applies. Click OK to accept and exit or Cancel to cancel and exit. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 177 Chapter Five: Using FSMS Utilities 8. Configuring the Extra Services/Discounted Accessorials Only FedEx Ground OR FedEx Home Delivery discounts may be configured in a single session. They cannot be configured simultaneously. To configure accessorials for a second account or service (FedEx Ground or FedEx Home Delivery), accept or cancel the configured discounts and then add a new record to configure additional accounts or services (FedEx Ground or FedEx Home Delivery).
  • Page 178: Retrieve, Retain, Restore (R3)

    NOTE: R3 will not launch if FSMS is not installed. If the FSMS Configuration Utility is open when an attempt to launch R3 is made, the following error message displays: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 179 Chapter Five: Using FSMS Utilities 2. When R3 is successfully launched, the following screen displays: Backing up data 1. If performing a backup, select the data to back up, and then click the Backup button. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 180 NOTE: Data may be saved to a floppy; however, URSA is too large to save to a floppy and should be downloaded after files are restored. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 181 Configuration data to clean loads of FSMS. All other data CAN be restored. If any FSMS data exists in the FSMS Configuration Utility, the following error displays after you click Restore: ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 182 All other data can be overwritten. 4. After the selected data has been restored, the following message displays: 5. After successfully restoring your data, click Exit to exit the R3 utility. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 183 Chapter Five: Using FSMS Utilities ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 184: Report Viewer Utility

    • Refresh: If the Report Viewer Utility has been started and you process a shipment or execute an End-of-Day transaction, you should refresh the Tree View to include any recent activity. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 185 Close Reports: All Close register IDs are listed in order by process date: CL 2005-01-07 16:00:04 (year-month-day and time). Some of the reports available under each ID are: Domestic Courier Invoice Shipments ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 186 Courier Invoice (Not for CA meter) Shipments Visa U.S. IE Only Manifest (Only for CA meter) U.S. All Other Manifest (Only for CA meter) Distribution Visa Manifest IDF Visa Manifest Report ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 187 MWGT Shipment Detail/Postal MWGT C.O.D. Detail MWGT DCV Detail Hazmat Certification Report Ground COD Report Shipment Reports International Tracking Number ………….. History Tracking Number (Tracking Number for shipments moved to history) …………. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 188 Chapter Five: Using FSMS Utilities ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 189: Fedex Ship Manager Server Console

    Chapter Five: Using FSMS Utilities FedEx Ship Manager Server Console The FedEx Ship Manager Server Console is a multipurpose utility used to view information about FSMS and to configure alert messages for delivery via e-mail or via TCP/IP port. To launch the Console, navigate to the FSMS Console in the Programs menu under FedEx Ship Manager Server v 7.6>Utilities>Ship Manager Console.
  • Page 190 The Component Information tab provides service level detail about the FSMS services including the base version, the patch number if any, and the upgrade date or date the patch or service pack was received. ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 191 The Services tab is similar in function to the Windows Services utility that contains all Windows services. To change a FedEx service's parameter, right click on the selected service. Any function available from the Windows Services application is available via the Services tab (start, stop, etc.).
  • Page 192 The FedEx Listener is preconfigured in the event software evaluation by FedEx Production Support and/or Development is required. Permission from Production Support MUST be obtained prior to configuring the FedEx Listener. When permission is obtained, only then will configuration information be provided to enable the FedEx Listener. The only parameter available for the FedEx Listener is 'Unhandled Exception'.
  • Page 193 Chapter Five: Using FSMS Utilities ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 194: Gotoassist

    GoTOAssist process when needed to remotely access an FSMS system. Customers will use the new Red Cross Van icon that say HelpMe FedEx on the FSMS desktop when a Help Desk representative needs to establish a GoToAssist connection.
  • Page 195: System Requirements

    Recommended: Minimum of Pentium 300 with 64MB of RAM • Recommended: Stable Internet connection with 56K or better • Recommended: Ability to make direct outgoing TCP connections or availability of an HTTP proxy or a SOCKS server ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 197: Chapter Six: Fsms Reports

    FSMS report field definitions • Creating customized reports Producing FSMS Reports FSMS supports standardized reports that provide the documentation you need to ship FedEx Express, FedEx Ground, and FedEx International shipments. These reports are: Domestic FedEx Express: • Courier Report •...
  • Page 198: End-Of-Day (Eod) Reports

    NOTE: You can generate reports in an .rtf (the default), .doc, .pdf, or .txt output format. To change the report export default, please contact your FedEx Customer Support Representative. NOTE: FSMS supports both “8-1/2 x 11” and “A4” paper format for International report printing. “A4”...
  • Page 199 RTF, PDF, DOC 8.5x11 Detail Ground Hazardous Materials Close RTF, PDF, DOC 8.5x11 Certification Report Commercial Invoice Ship Time RTF, PDF, DOC 8.5x11 Ground COD Report Close RTF, PDF, DOC 8.5x11 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 200: Fsms Report Fields

    The Domestic Courier report is signed and given to the FedEx courier during package pickup. This report provides the following information for each U.S. Domestic FedEx Express package shipped: •...
  • Page 201: Domestic Invoice Report - Fedex Express

    Dangerous Goods: Shipper’s Declaration Form (1421C) - FedEx Express FSMS provides the ability to print the FedEx Express Dangerous Goods 1421 multi-ply form. This form is required for all dangerous goods shipping (both Domestic and FedEx International) and is printed on a pin-feed printer.
  • Page 202: International Courier Report - Fedex Express

    The package counts and package charge amounts are subtotaled for each service type, and totaled for the entire invoice. International Shipment Report - FedEx Express The International Shipment Report lists the individual FedEx International packages that were shipped for a specific invoice number. This report provides the following information for each FedEx International package shipped: •...
  • Page 203: International Invoice Report - Fedex Express

    The Express International Visa Manifest Report provides information for all FedEx International packages that are shipped and must be given to the FedEx courier when packages are picked up. The Express International Visa Manifest Report provides the following information for each FedEx International package that is shipped: •...
  • Page 204: International Dangerous Goods (4121C) - Fedex Express

    Utility. The DG 1421-C is produced at the time the shipment is confirmed/processed by FSMS. Ground Pickup Manifest The Ground Pickup Manifest provides a summary of the packages picked up on a given day to the FedEx Ground courier. The report provides the courier with the following information: •...
  • Page 205: Multiweight Package Detail - Fedex Ground

    • Hazardous Materials (HazMat) – displayed if the package contains Hazardous Materials Multiweight Shipment Detail by Postal Code - FedEx Ground The Multiweight Shipment Detail by Postal Code provides shipment level information for all packages qualify for Multiweight discounts. This report provides: •...
  • Page 206: Multiweight Shipment Detail By Zone - Fedex Ground

    Chapter Six: FSMS Reports Multiweight Shipment Detail by Zone - FedEx Ground The Multiweight Shipment Detail by Zone provides shipment level information for all packages that qualify for Multiweight discounts. This report provides the following information: • Zone (a group of ZIP codes that share the first three digits) •...
  • Page 207: Hazardous Materials Certification Report - Fedex Ground

    FSMS also supports the OP-900 FedEx Ground HazMat label. This label is placed on the package with the FedEx Ground shipping label. The printing of the OP-900 is configured in the Labels window of the FSMS Configuration Utility and is produced at the time the HazMat shipment is confirmed.
  • Page 208: Report Reproduction

    Sybase Central Utility. To access this utility from the Windows Start menu, select Programs>Ship Manager Server>Sybase SQL Anywhere 7.0>Sybase Central 4.0. After Sybase is launched, you may view the FSMS databases from Tools>Connect.
  • Page 209: Appendix A: Value Reference Tables

    Currency Code Table • Country Code Table • U.S. State Code Table • Canadian Province Code Table • Mexican State Code Table • Maximum Allowable Weights per Packaging/Service Table • Vague Commodity Descriptions ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 210: Unit Of Measure Code Table (Harmonized Tariff Schedule)

    1,000 Crate Kilogram 100 Square Inches Kilogram Content Ton Kilohertz Curie 1,000 Meters Hundred Weight 1,000 Square Meters Clean Yield 1,000 Cubic Meters Cubic Yard Kilo Newton Clean Yield Gram Kilopascal ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 211 Square Inch Millicurie Short Ton Thousand Cubic Feet Square Yard Meters Troy Ounce Thousand Feet Quantity Not Required Milligram Yard Milliliter Yarn Thousand Linear Feet Millipascal Thousand Square Feet Thousand Square Inches ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 212: Currency Code Table

    South Korean Won Hong Kong Dollar Thailand Baht Japanese Yen Turkish Lire Kuwait Dinar U.S. Dollar Macau Patacas United Arab Emirates Dirham Malaysian Ringgits Uruguay New Peso Mexican Peso Venezuela Bolivar ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 213: Country Code Table

    Cocos (Keeling) Islands Belarus Colombia Belgium Comoros Belize Congo Benin Congo Dem. Rep. Of Bermuda Cook Islands Bhutan Costa Rica Bolivia Croatia Bonaire Cuba Bosnia-Herzegovina Curacao Botswana Cyprus Bouvet Island Czech Republic ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 214 Georgia Jordan Germany Jost Van Dyke Islands Ghana Kazakhstan Gibraltar Kenya Grand Cayman Kiribati Great Britain Kuwait Great Thatch Island Kyrgyzstan Great Tobago Islands Laos Greece Latvia Greenland Lebanon Grenada Lesotho ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 215 Montserrat Qatar Morocco Reunion Mozambique Romania Myanmar / Burma Rota Nambia Russia Nauru Rwanda Nepal Saba Netherlands Saipan Netherlands Antilles Samoa New Caledonia San Marino New Zealand Sao Tome & Principe ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 216 United Arab Emirates St. Maarten United Kingdom St. Pierre United States St. Thomas Uruguay St. Vincent Uzbekistan Sudan Vanuatu Suriname Vatican City Svalbard & Jan Mayen Island Venezuela Swaziland Vietnam Sweden Wales ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 217 Appendix A: Value Reference Tables Ship Ship Country Code Country Code Wallis & Futuna Islands Western Sahara Yemen Zambia Zimbabwe ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 218: U.s. State Code Table

    Rhode Island Indiana South Carolina Iowa South Dakota Kansas Tennessee Kentucky Texas Louisiana Utah Maine Vermont Maryland Virginia Massachusetts Washington State Michigan West Virginia Minnesota Wisconsin Mississippi Wyoming Missouri Puerto Rico ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 219: Canadian Province Table

    The following table lists the approved abbreviation codes for Canadian provinces: Province Code Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Nova Scotia Ontario Prince Edward Island Quebec Saskatchewan Yukon ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 220: Mexican State Codes

    Coahuila Colima Distrito Federal Durango Guanajuanto Guerrero Hidalgo Jalisco Mexico Michoacan Morelos Nayarit Nuevo Leon Oaxaca Puebla Queretaro Quintana Roo San Luis Potosi Sinaloa Sonora Tabasco Tamaulipas Tlaxcala Veracruz Yucatan Zacatecas ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 221: Maximum Allowable Weights

    Appendix A: Value Reference Tables Maximum Allowable Weights The following table lists the maximum allowable weights for a single FedEx package or service: Single Piece Packaging Maximum Weight FedEx Letter 1 LB/.4 KG FedEx Pak 20 LB/9.1 KG FedEx Box 20 LB/9.1 KG...
  • Page 222: Vague Commodity Descriptions

    "Electronic Goods" "Electronic Part" "Electronic Parts" "Electronic" "Electronics" "Equipment" "Fabric Samples" "Fabric" "Fabrics" "FAC " "FAK " "Flooring" "Food Items" "Food" "Foodstuffs" "Freight Of All Kinds" "General Cargo" "Gift" "Gifts" "Goods" "Hardware" ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 223 "Promo Item" "Promo Items" "Promo Material" "Promo Materials" "Promotional Item" "Promotional Items" "Promotional Material" "Promotional Materials" "Promotional" "Receivers" "Records" "Refer to CI" "Refer To Commercial "Report" "Rod" Invoice" "Rods" "Rubber Articles" "Rubber" ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 224 "Textiles Samples" "Tiles" "Tools" "Toy" "Training Material" "Training Materials" "Tubes" "Unlist" "Used Goods" "Various Goods" "Video" "Videotape" "Videotapes" "Video Tape" "Video Tapes" "VISA MDR Table" "Wafer" "Waste" "Wearing Apparel" "Wire" "Wires" ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 225: Glossary

    Matrix Discount, but is not combined with Multiweight rates. Base Rate (FedEx Ground): This is the package rate based on the standard FedEx Ground or FedEx Home Delivery Package Rate Table. FedEx Ground currently supports package weight up to 150 lbs. and FedEx Home Delivery currently supports package weights up to 70 lbs.
  • Page 226 Used for any mode of transportation. DG: Dangerous Goods Discount (FedEx Ground): A customer-negotiated percentage off amount that applies ONLY to an individual package. Discounts do not apply to Multiweight Shipments. DVU: Declared Value Units...
  • Page 227 IRS: Internal Revenue System ITAR: International Traffic in Arms ITN: Internal Transaction Number JRE: Java Runtime Environment JVM: Java Virtual Machine KGS: Kilograms LAC: Latin America-Caribbean LBS: Pounds MAWB: Master Air Waybill ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 228 (lbs.) MPS: Multiple-Piece Shipment Multiweight Shipment – FedEx Ground: A group of packages shipped on the same day from the same location to the same destination. These packages are considered a “shipment” for Multiweight purposes only. Each package in a Multiweight Shipment has its own unique tracking number and is not guaranteed to be picked up or delivered at the same time as the other packages in the Multiweight Shipment.
  • Page 229 Glossary URSA: Universal Routing and Sorting Aid USD: U.S. Dollars (also $USD) USPPI: U.S. Principal Party in Interest XTN: External Transaction Number ZIP (code): Zone Improvement Plan code ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 231: Index

    97 Open Shipping, 148 Bill Recipient/Bill Third Party, 113 regulations, 117 Broker Select Option (BSO), 116 Returns, 125 bundling rules, Express only, 162 vague commodity description, 220 date fields, 96 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 232 Ground ECOD service, 115 label settings, 52 limitations, 118 meter settings, 66 features of the User Guide, 5 regulations, 117 FedEx Home Delivery (FHD), 101, 149 Returns, 126 FedEx InSight, 119, 126 vague commodity description, 221 FedEx Priority Alert, 119 Help Desk, 192...
  • Page 233 53 adding a piece, 141 multi-ply printer defaults, 54 adding/editing shipment level data, 140 laser, 152 basic rules, 139 multi-ply air waybills, 152 confirming a piece, 142 Open Shipping, 154 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 234 Report Viewer Utility, 182, 206 tie with Outbound, 130 Reports, 195 track by RMA number, 130 Close reports, 183 Revenue Management, 159 custom reports, 196, 206 Force Close, 160 details, 196 ® FedEx Ship Manager Server User Guide, Version 7.6...
  • Page 235 92 uninstalling, 35 Ground transaction, 101 upgrading from previous version, 33 guidelines, 92 Ship Manager Server Console, 187 International transaction, 101 shipment level fields, 94 multiple occurrence fields, 95 Shipment Query Request/Reply (024/124), 91, 134 Offline transaction types, 90...