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PROBLEMS AND
SOLUTIONS
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Troubleshooting
The telephone doesn't work
•
Make sure the phone line is correctly connected to the fax.
(-7
p. 2-13)
•
Make sure the fax is set for the type of line you have (pulse or
tone).
(-7
p. 2-36, A-3)
The phone disconnects while you
ar~
talking
•
If the ANS HOOK UP lamp is lit,-press the button below it repeat-
edly to turn it off. The ANS HOOK UP lamp should light only when
an answering machine is connected and turned on.
Nothing appears in the display
•
Make sure the fax is plugged in.
Can't make copies
•
Make sure the
HOOK
button is not depressed. Press it to release
if needed.
•
Make sure the handset is in its hook.
•
When making multiple copies and MEMORY FULL is displayed:
There is not enough memory for the whole document. Divide
your document into several parts and copy each part sepa-
rately.
If this message appears when your document is only one page
long, we recommend you increase the fax's memory with the
optional memory board.
Can't poll other units
•
Make sure the other fax machine is ready to send.
The paper cassette cannot be inserted
•
Make sure there is no jammed paper inside the fax. Open the
printer door, then close it and try reinserting the paper cassette.
The toner cartridge cannot be removed
•
Remove the cartridge following the instruction described on
page 2-18.
The paper cassette cannot be installed
•
Disconnect then connect the power cord. When the PLEASE
WAI.T message is no longer displayed, try inserting the paper
cassette again.
8-13
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