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Dell PowerEdge R820 Technical Manual

4-socket, 2u rack server
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  • Page 2 Dell, the DELL logo, PowerEdge, EqualLogic, PowerVault, PowerConnect, OpenManage, KACE, and ReadyRails are trademarks of Dell, Inc. Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, Windows Server, SQL Server, BitLocker, ActiveX, Internet Explorer, and Hyper-V are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Cable management arm..............................35 10 Operating systems and virtualization ........................... 36 Supported operating systems ............................36 Supported virtualization ..............................37 11 Dell OpenManage systems management ........................38 Systems management solutions ........................... 38 OpenManage systems management ........................... 39 Dell server management operations ..........................43 Appendix A.
  • Page 4 Standards compliance ..........................50 Appendix C. Additional resources ..........................51 Table 1. New technologies ..............................6 Table 2. Comparing the PowerEdge R810 to PowerEdge R820 ................. 7 Table 3. Technical specifications ............................8 Table 4. Chassis features ..............................12 Table 5.
  • Page 5 Maximize your data center’s application capacity by expanding your virtual environment using the PowerEdge R820’s large memory footprint, I/O options, flexible fabric choices, and up to 32 cores in a four-processor configuration. Choose an industry-leading hypervisor and take advantage of our system management capability to manage both physical and virtual assets.

  • Page 6: New Technologies

    Table 1 summarizes the newest technologies used in the Dell PowerEdge R820 rack server. New technologies Detailed descriptions Intel Xeon processor This new family of Intel processors has embedded PCIe lanes for improved I/O E5-4600 product family performance. See the Processor section for details.
  • Page 7 Express Flash PCIe solid-state drives, internal graphics processing unit (GPU) support, advanced system management, and hot-plug redundant cooling. The PowerEdge R820 is a direct replacement for the R810. Table 2 compares some of the features of the R820 to the R810. For the latest information on supported features, visit Dell.com.

  • Page 8: Specifications

    Table 3 summarizes the specifications for each of the PowerEdge R820 features. For the latest information on supported features for the PowerEdge R820, visit Dell.com. Feature PowerEdge R820 technical specification Form factor 2U rack Processors Intel Xeon processor E5-4600 product family...
  • Page 9 Feature PowerEdge R820 technical specification Dell OpenManage Essentials and Dell Management Console Dell OpenManage Power Center Dell OpenManage Integrations and Connections: ®  OpenManage Integration Suite for Microsoft System Center Systems management ®  Dell Management Plug-in for VMware vCenter™...
  • Page 10 The Dell PowerEdge R820 is a 2U, 4-socket rack server. For additional system views and features, Dell PowerEdge R820 Systems Owner’s Manual see the on Support.Dell.com/Manuals. Figure 1 shows the features on the front of the R820 chassis including sixteen 2.5-inch hard drives, control panel, USB connectors, power button, system identification button, optical drive, information tag, video connector, and vFlash media card slot.

  • Page 11: Processor

    The chassis design of the R820 is optimized for easy access to components and for airflow for effective and efficient cooling. The R820 supports up to 48 DIMMs, 4 processors, hot-plug redundant fans, and many other components and features described in this guide. PowerEdge R820 Technical Guide...
  • Page 12 Dedicated management port for optional iDRAC Ports card The R820 control panel is located on the front of the chassis as shown in Figure 5. For more Dell PowerEdge R820 Systems Owner’s Manual information about the LCD control panel, see the Support.Dell.com/Manuals.
  • Page 13 Quick Resource Locator (QRL)—a model-specific Quick Response (QR) code that is located inside the R820 chassis cover (see Figure 6). Use your smartphone to access the Dell QRL app to learn more about the server. This QRL code allows you to: ...
  • Page 14 Cover latch A tooled latch is integrated in the side cover to secure it to the rack chassis. An optional metal bezel is mounted to the chassis front to provide the Dell ID. A Bezel lock on the bezel is used to protect un-authorized access to hard drives. System status is viewable on the LCD screen when the bezel is installed.

  • Page 15: Supported Processors

    The Dell PowerEdge R820 features the Intel Xeon processor E5-4600 product family, which offers an ideal combination of performance, power efficiency, and cost. These processors provide high performance no matter what your constraint is—floor space, power, or budget—and on workloads that range from the most complicated scientific exploration to crucial web-serving and infrastructure applications.

  • Page 16: Chipset

    Some operating systems have not been validated to support GPUs. See Table 22 and Table 23 for more information on operating system support of GPUs. The Intel C600 chipset is implemented on the PowerEdge R820. For more information, visit Intel.com.

  • Page 17: Memory

    More memory options are available than ever before with the Dell PowerEdge R820—greater capacities, higher frequencies, and more flexibility. The R820 supports up to 1.5 TB of memory (48 DIMM slots) and speeds of up to 1600 MT/s, providing high performance in a variety of applications.

  • Page 18: Supported Memory

    DIMMs should be installed with largest rank count to smallest. For example, if DR DIMMS are mixed with SR DIMMs, DR DIMMS should be placed in the lowest DIMM slots, followed by the SR DIMMs. Dell PowerEdge R820 Systems Owner’s For more information on memory configuration, see the Manual on Support.Dell.com/Manuals.

  • Page 19: Memory Configurations

    ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ RDIMM ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ LRDIMM ∞ ∞ ∞ PowerEdge R820 Technical Guide...
  • Page 20 Memory thermal This feature helps to optimize power/performance and can also be used to throttling prevent DIMMs from overheating. Dell PowerEdge R820 For information on memory mirroring and sparing configurations, see the Systems Owner’s Manual on Support.Dell.com/Manuals. PowerEdge R820 Technical Guide...

  • Page 21: Storage

    Express Flash drives use PCIe lanes to connect directly to the processor and chipset and are easily accessible by hot-plug drive bay. CacheCade uses Dell PERC storage controllers to accelerate performance over hard drives or traditional solid-state drives.

  • Page 22: External Storage

    PCIe slot space by moving drives from the back to the front of the system and allows a common management process for all drives. The PowerEdge R820 has an option to support up to four 2.5-inch, hot-plug Express Flash drives with capacities of 175GB or 350GB.

  • Page 23: Optical Drive

    The R820 supports one slim, internal optical drive on the system board embedded SATA. The R820 supports DVD-ROM and DVD+/-RW. The R820 does not support internal tape drives. PowerEdge R820 Technical Guide...

  • Page 24: Select Network Adapter

    The Dell PowerEdge R820 offers balanced, scalable I/O capabilities, including integrated PCIe 3.0 capable expansion slots. Dell Select Network Adapters, Dell’s network daughter cards, let you choose the right network fabric without using up a valuable PCI slot. Pick the speed, technology, vendor, and other options such as switch independent partitioning, which lets you share and manage bandwidth on 10GbE connections.
  • Page 25 (two partitions per 10GbE port). 1GbE ports do not support switch independent partitioning. Only 10GbE ports have DCB support. Only 10GbE ports have ISCSI TLV support. 10Gb 10Gb Ethernet Converged Ethernet Converged LAN+ LAN+ LAN+ISCSI+ Running LAN+ISCSI Protocols ISCSI FCoE FCoE PowerEdge R820 Technical Guide...
  • Page 26 The R820 provides expanded PCIe slot capability over the previous servers. This is made possible by the 40 PCIe lanes available from each processor in the system. Dell designed the R820 to be PCIe 3.0-compliant in order to take full advantage of the processor capabilities.
  • Page 27 ® ® Fusion-io IoDrive 640GB V1 Fusion-io PCIe SSD V2 PCIe bridge adapter for front-accessible, hot-plug Express Flash PCIe SSDs For the latest information on all supported add-in PCIe expansion cards for the R820, visit Dell.com. PowerEdge R820 Technical Guide...

  • Page 28: Power Supply Units

    Table 18 lists the tools and technologies Dell offers to help you achieve your data center goals by lowering power consumption and increasing energy efficiency.
  • Page 29 Thermal control of fan speed optimizes the thermal settings for your environment to reduce fan consumption and lower system power consumption. Idle power enables Dell servers to run as efficiently when idle as when at full workload. With the thermal design and reliability of Dell products, you can have the...
  • Page 30 Figure 8 shows a 750W power supply unit extended from the R820 chassis. The PowerEdge R820 supports up to two AC-DC or DC-DC power supplies with 1 + 1 redundancy, auto-sensing, and auto-switching capability. Dell PSUs have achieved Platinum efficiency levels as shown in Table 19.
  • Page 31 The acoustical design of the PowerEdge R820 reflects the following:  Versatility: The PowerEdge R820 saves you power draw in the data center, but it also is quiet enough for the office environment in typical and minimum configurations. ...
  • Page 32 Idle: Reference ISO 7779 (2010) definition 3.1.7; system is running in its operating system but no other specific activity. Stressed processor: An operating mode per ISO 7779 (2010) definition 3.1.6. The software SPECPower at 50% is activated to stress the processors and DIMM. For more information on Dell’s acoustical design, see the Dell Enterprise Acoustics white paper.

  • Page 33: Sliding And Static Rail Systems

    The sliding and static rail systems for the Dell PowerEdge R820 provide toolless support for 4-post racks with square or unthreaded round mounting holes. Both rail systems also support tooled mounting in 4-post threaded racks, and the static rails support tooled mounting in 2-post (Telco) racks as well for added versatility.
  • Page 34 4-post racks, but only the static rails, as the more universal solution, support mounting in 2-post (Telco) racks. Table 21 lists the rack types that the R820 supports. The R820 is not compatible with any other Dell rails or CMAs including previous generation rails.
  • Page 35 Use of hook-and-loop straps rather than plastic tie wraps to eliminate the risk of cable damage during cycling  Low-profile fixed tray to both support and retain the CMA in its fully closed position  Ability to mount the CMA and tray without the use of tools, due to snap-in designs PowerEdge R820 Technical Guide...

  • Page 36: Operating Systems And Virtualization

    The Dell PowerEdge R820 supports a wide range of industry-standard operating systems and virtualization software. Table 22 lists the primary operating systems supported on the R820. For the latest information on supported operating systems, see Dell.com/OSsupport. Operating System Platform Edition Red Hat Enterprise Linux 5.8...
  • Page 37 Enterprise Data center One of the key features for virtualization on the PowerEdge R820 is the support for a fail-safe hypervisor. By running a hypervisor on an optional SD card and installing a backup copy on the other mirrored SD card, you can protect against hardware failure and maximize virtualization uptime.

  • Page 38: Dell Openmanage Systems Management

    Dell systems management solutions include a wide variety of tools, products, and services that enable you to leverage an existing systems management framework. As shown in Figure 11, Dell systems management solutions are centered around OpenManage server management, featuring iDRAC with Lifecycle Controller.

  • Page 39: Openmanage Systems Management

    OpenManage simplifies the lifecycle of deploying, updating, monitoring, and maintaining your Dell PowerEdge servers. The Integrated Dell Remote Access Controller 7 (iDRAC7) with Lifecycle Controller is the heart of Dell’s second generation of Dell PowerEdge server embedded management functionality. In addition to enabling agent-free management, iDRAC7 with Lifecycle Controller provides remote access to the system—whether or not there is a functioning operating system running on the server.
  • Page 40 Enterprise is available for the PowerEdge R820, and Dell also offers an option of iDRAC7 Express. A detailed feature comparison for iDRAC7 Enterprise and iDRAC7 Express is shown in Table 26.
  • Page 41 For customers that continue to use agent- based solutions, Dell provides OpenManage Server Administrator. The Dell OpenManage Server Administrator (OMSA) agent gives you a comprehensive, one-to-one systems management solution for both local and remote servers and their storage. OMSA can help simplify single-server monitoring with a secure command-line interface (CLI) or Web-based management graphical user interface (GUI).
  • Page 42  Dell Update Packages—The Dell Update Packages (DUP) is a self-contained executable in a standard package format that updates a software element on a Dell server such as the BIOS, a driver, firmware and other software updates. ...
  • Page 43  BMC Software—Dell and BMC Software work together to simplify IT by ensuring tight integration between Dell server, storage, and network management functionality and the BMC Software process and data center automation products.
  • Page 44 Center Configuration Manager VMware vCenter and Dell Lifecycle Controller   SBUU KACE K1000 Appliance Integration (DLCI) for Microsoft  Lifecycle Controller Remote Deploy System Center Configuration Services Manager  BMC BladeLogic integration with Lifecycle Controller PowerEdge R820 Technical Guide...
  • Page 45 Virtual Machine Manager (SCVMM) Replace parts: Maintain  Dell Lifecycle Controller Integration (DLCI) for Microsoft System Center Configuration Manager  Dell Systems For additional detailed information on Dell’s systems management portfolio, see the Management Overview Guide on Support.Dell.com/Manuals. PowerEdge R820 Technical Guide...

  • Page 46: Power Supply Specifications

    Figure 13 details the dimensions of the Dell PowerEdge R820 chassis. Za with Za without bezel bezel 482.4mm 434.0mm 86.8mm 35.7mm 20.4mm 740.6mm 777.6mm The R820 chassis at maximum configuration is 29.5 kg (65 lb). Table 28 lists power supply specifications for the PowerEdge R820.

  • Page 47: Environmental Specifications

    Table 29 details the environmental specifications for the R820. For the most up-to-date information, Dell PowerEdge R820 Systems Owner’s Manual Dell PowerEdge R820 Getting see the and the Started Guide on Support.Dell.com/Manuals. For additional information about environmental measurements for specific system configurations, see www.dell.com/environmental_datasheets.
  • Page 48 –15.2m to 10,668m (–50 to 35,000 ft) Airborne contaminant level Class G2 or lower as defined by ISA-S71.04-1985 The Dell PowerEdge R820 iDRAC incorporates an integrated video subsystem. The graphics ® controller is the 2D Matrox G200. The video frame buffer (16MB) is contained within the iDRAC RAM (256MB) device.

  • Page 49: Usb Peripherals

    CMA brackets removed (if applicable) as measured from the front mounting flanges of the rack. USB peripherals are supported through the front and back USB ports on the R820. These ports are USB 2.0 compliant. PowerEdge R820 Technical Guide...
  • Page 50 The Dell PowerEdge R820 conforms to the industry standards listed in Table 32. Standard URL for information and specifications ACPI www.acpi.info Advance Configuration and Power Interface Specification, v2.0c Ethernet standards.ieee.org/getieee802/802.3.html IEEE 802.3-2005 www.microsoft.com/whdc/system/platform/pcdesign/desguide/serverd Hardware Design Guide Version 3.0 g.mspx for Microsoft Windows Server IPMI www.intel.com/design/servers/ipmi...
  • Page 51 Table 33 provides a list of documents and websites that provide for more information on the Dell PowerEdge R820. Resource Description of contents Location This manual is provided in HTML format on the CD Support.Dell.com/Manuals provided with the R820 system, and also in HTML and PDF format at the Dell support site.
  • Page 52 DellUPS.com model. Contact your Dell sales representative. Dell.com White paper that explores the mechanisms of, people’s www.dell.com/downloads/g reaction to, language of, and Dell’s work to control noise lobal/products/pedge/en/ac from Enterprise products. oustical-education-dell- enterprise-white-paper.pdf PowerEdge R820 Technical Guide...

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