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TROUBLESHOOTING

5
TROUBLESHOOTING
PROBLEM
When the <SCAN>
button is pressed the
terminal does not
come on.
When the <SCAN>
button is pressed,
the terminal displays
the message
BATTERY LOW and
switches itself off.
The terminal does
not load the
application program.
The terminal
displays an error
message FAULT
CODE P21CO4.
CAUSE
Flat batteries.
Batteries completely
flat or broken.
Flat batteries.
Batteries completely
flat or broken.
There is no power
supply to the cradle.
The serial cable is
not correctly
connected.
The terminal
already contains an
application program.
The application
loaded is not
suitable for the
terminal in use. The
terminal displays
the message
FAULT CODE
P21CO4.
Other faults. The
terminal displays an
error message other
than FAULT CODE
P21CO4.
REMEDY
Recharge terminal.
Replace batteries.
Recharge terminal.
Replace batteries.
Connect the power
supply and switch
on the cradle.
Check the
connection to the
cradle and the
serial port of the
computer.
Follow instructions
to cancel the
application.
Load the correct
application
program.
Contact your
Datalogic
representative for
technical
assistance.
5
19

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