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Troubleshooting - Electrolux EHGC93CI User Manual

Electrolux gas cooktop
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5 electrolux gas cooktops troubleshooting


If you have a problem with the cooktop, check the table
below. You may be able to solve the problem and this will
save you from paying for a service call. You may have to
pay for a service call even in the warranty period if the
problem is one listed below.
Table 1
Burner will not light even though
the sparker is working.
No spark is obtained when
control knob is activated.
Flames uneven or tending to lift.
Flames not staying on
when knob is released.
Low heat, slow cooking.
Benchtop or knobs overheating.
Possible Cause
Gas supply valve turned off.
Wrong knob turned.
Port blockage in ignition area.
Ignition spark plugs wet or dirty.
Electricity supply is disconnected or
switched off.
Ignition spark plugs wet or dirty.
Flame ports blocked or wet.
Burner cap incorrectly fitted.
Knob not set between 'HIGH' and
Dirt or spillage on flame safeguard
Incorrect cooking pot or pan being
Incorrect cooking pot or pan used.
Pot or pan not located on burner
Turn on gas supply to appliance.
Ensure the knob you are turning
corresponds to the burner you want to light.
Ensure that ports in ignition area are clean
and dry.
Dry or clean ignition spark plugs.
Switch on electricity or check fuses.
Dry or clean ignition spark plugs.
Clean or dry flame ports.
Ensure this component is fitted correctly.
Knob MUST be set between these
Clean flame safeguard sensor tip.
Refer to Figure 4 (page 3).
Check Figure 4 (page 3) for correct pot or
pan to be used.
Ensure pot or pan is centrally located on



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