Troubleshooting Tips - vitapur Water Dispenser Use & Care Manual

TROUBLESHOOTING TIPS

Problem
Water dispenser
or dispensing tap
is leaking
Water is not hot or
cold enough
Water dispenser
is not dispensing water
Water dispenser is noisy Bottle making a gurgling noise as it
8
Possible Cause
Small pin hole or crack in the bottle,
(common with recycled water bottles)
Drain cap and silicone seal are not secure.
Water was poured directly into bottle
support collar and overflowed.
Possible air pocket.
All the water in the tank has been used.
The unit is unplugged.
Insta-HOT was not activated.
The circuit breaker in your home is
tripped or the fuse has blown.
Power switch not turned on at
back of unit.
Temperature limit tripped.
Thermostat needs to be adjusted colder.
Empty water bottle.
Mineral deposits clogging tanks.
Possible air pocket.
Possible ice build up due to thermostat
set too cold.
fills the tank.
Water dispenser is uneven.
Suggested Solution
Conduct water bottle leak test outlined on page 4.
Ensure seal is secure in drain plug and
tighten drain cap.
Drain by pressing all dispenser buttons.
Press dispenser buttons several times to relieve
air pocket and release to re-set valve.
Replace with full water bottle and wait 30
minutes for the water to heat or cool.
Plug it into the outlet.
Activate Insta-HOT by pressing the button.
Reset the breaker or replace the fuse in your home.
Turn the switch to the ON position.
Set power switch to the OFF position,
wait 5 minutes, then set power
switch to the ON position. Wait 30
minutes for the water to heat or cool.
Adjust thermostat between min (cool) and max
(colder) levels to achieve desired temperature.
Replace with full bottle.
See Cleaning the Inside of the Dispenser. (pg. 7)
Push down on the dispenser buttons to prime
the unit.
Unplug overnight, then reset. Set thermostat
to MIN, slowly increasing based on your use
and need for cold water.
This is normal.
Make sure the dispenser is on an even
surface that can support its full weight.