Device Access And Login - ZyXEL Communications SBG3300-N series User Manual

Chapter 38 Troubleshooting
If the problem continues, contact the vendor.
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38.2 Device Access and Login

I forgot the IP address for the Device.
The default LAN IP address is 192.168.1.1.
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If you changed the IP address and have forgotten it, you might get the IP address of the Device by
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looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default
Gateway might be the IP address of the Device (it depends on the network), so enter this IP
address in your Internet browser.
If this does not work, you have to reset the device to its factory defaults. See
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21.
I forgot the password.
The default admin password is 1234.
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If this does not work, you have to reset the device to its factory defaults. See
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21.
I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the Device.
Check the hardware connections, and make sure the LEDs are behaving as expected. See
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1.5 on page
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
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enabled.
If it is possible to log in from another interface, check the service control settings for HTTP and
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HTTPS (Maintenance > Remote MGMT).
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(Section 7.2 on page
20.
Section 1.6 on page
Section 1.6 on page
105), use the new IP address.
SBG3300-N Series User's Guide
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Section