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Something not working?
If the tumble dryer is not working correctly please carry out the following checks before calling an engineer.
Symptom
The tumble dryer will not start
The results are unsatisfactory
The drying process takes unusually
long
The door cannot be closed
Display EMPTY WATER (BEHÄL-
TER) is lit
EMPTY WATER (BEHÄLTER) indi-
cator illuminated, even though the
container has already been emptied
The dryer terminates the drying
process automatically: END
(ENDE) is displayed shortly after
program start
The drying process takes unusually
long. 4.5 hours after the beginning
of the drying process:
- END (ENDE) display is illuminated
- acoustic signal sounds
- discontinuation of the drying
process
-
program run display is flashing
If you do not find the required information in this manual to remedy a disturbance, please call the customer service.
Possible cause
The appliance is not plugged in
The fuse has blown
The START/PAUSE (START/PAUSE)
button has not been pressed
No program has been selected
The door is not properly closed
The water reservoir is full
The wrong program has been
selected
Fluff filter blocked
Condenser covered with fluff
The tumble dryer has been over-
loaded
Laundry not sufficiently spun prior
to tumble drying
The vent in the base of the appli-
ance is covered
A residue may have formed on the
drum interior, blocking the sensors
The condenser unit is covered with
fluff
Fluff filter is clogged
Fluff filter has not been inserted cor-
rectly and/or the filter lid not closed
Condensate container full
Foreign bodies, e. g. animal hairs,
can block the inlet nozzle as well as
the valve on the end of the con-
tainer
Too dry or too little laundry filled-in
for the selected program
SPECIAL CARE (SCHON) button
pressed and too much laundry
filled-in
Too much laundry filled-in
Laundry too damp
Solution
Plug in the appliance
Check the fuse
Press the START/PAUSE (START/
PAUSE) button
Select the required program
Close the door
Empty the water reservoir
Select a different program
Clean the fluff filter
Clean the condenser
Observe the maximum loads stated
for each program
Ensure the wash load is well spun
before tumble drying
Ensure the vent is clear
Clean the inside of the drum with
white vinegar
Clean the condenser unit
Clean the fluff filter
Replace the fluff filter and ensure
the filter lid is closed
Empty the condensate container
With the container pulled out, switch
on the appliance momentarily. The
blockage can be removed from the
container shaft or the hair cleaned
out of the valve
Select time program or higher dry-
ing stage (e.g. EXTRA DRY
(EXTRATROCKEN) instead of
VERY DRY (STARKTROCKEN))
Check the program selection:
SPECIAL CARE (SCHON) button
appropriate only for laundry
amounts up to 2.5kg
Reduce the amount of laundry
filled-in
Pre-dry the laundry more thor-
oughly
19
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