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Troubleshooting
Check this list before calling for technical support or service.
Trouble
Live* reports no SAA7111A EVIP
detected on your card.
Live* reports "Cannot auto-set
video source" or "Can't play live
video..." when starting the ASUS
Live utility software.
Intermittent or no remote control
function
Blank screen
22
ASUS TV Box
Possible Causes/Solutions
• Your graphics card has no
• Your monitor has the wrong DDC circuit implemented.
Contact your monitor dealer for a solution.
• Your monitor may be set to a display mode not
supported by the software or you may have other video
players, such as the VCD PowerPlayer, opened. Change
to other display modes or close the other video players.
Run the software again and then set up the video source
(see Show/Hide Video Source Option for details).
• Maybe something is between the remote control and
remote control sensor or receiver.
• Maybe the remote control is not aimed directly at the
remote control sensor or receiver.
• Maybe the batteries in the remote control are weak or
dead or installed incorrectly. Try replacing batteries.
• Remove batteries and hold down one or more buttons
for several seconds. Reinstall the batteries and operate
the remote control again.
• Try another channel.
• Maybe you have Screen Saver turned on or your Power
Management Properties of your display are set to turn off
the monitor. Disable your Screen Saver or Power
Management Properties settings.
Reference
option.
VIDEO-IN
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