Brother ADS-1000W User Manual page 221

Hide thumbs Also See for ADS-1000W:
Table of Contents

Advertisement

Troubleshooting
Difficulty
Cause
Cannot start Remote
Setup.
Network Difficulties
Difficulty
Cannot scan over the network.
The network scanning feature does
not work.
The Brother software cannot be
installed.
Cannot connect to wireless network. Check the wireless network settings.
Reset the network settings.
The machine is turned off.
The machine is not connected to
your computer.
The machine is in Sleep Mode.
An error is occurring.
The machine is scanning.
The machine is being configured
from the machine's Control Panel.
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Check the current network settings.
See Troubleshooting in the Network User's Guide.
®
(Windows
users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the
information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Refer to the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application from the model list
in ControlCenter2.
®
(Windows
users)
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother
product setup program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
See Reset the Machine on page 212.
Suggestions
Turn on the machine and then try again.
Connect the machine to your computer and then
try again.
Press
or open the Top Cover, and then
try again.
Clear all errors and then try again.
Wait until scanning has finished and try again.
Stop configuring the machine from the Control
Panel.
9
9
207

Hide quick links:

Advertisement

Table of Contents

Troubleshooting

loading

This manual is also suitable for:

Ads-1500w

Table of Contents