Genie H8000-07 Operation And Maintenance Manual page 11

Opener System Self-Diagnostic Troubleshooting
• See Status Light on Figure MA-2, page 9)
You See Problem
1 BLINK,
Motor Drive
Pause Board
(Repeat) Interrupt
Normal
operation
restored
If the problem
recurs
Operation not
restored
2 BLINKS, Controller
Pause Board
(Repeat) Interrupt
3 BLINKS, Opener
Pause Overheated
(Repeat) or
Over-cycled
4 BLINKS, Force Settings
Pause Incorrect
(Repeat)
5BLINKS,
Safe-T-Beam®
Pause Malfunction
6 BLINKS, Wall Console
Pause does not work •
(Repeat)
7 BLINKS, Limit Switches •
Pause not working
(Repeat)
8 BLINKS, Wall Console
Pause locked
(Repeat)
• The status LED Indicator Light is located under the Lens Cover. The Green LED light will turn ON, then OFF when
power is applied to the Opener . If LED stays ON, have a Genie Factory Authorized Dealer check the Controller
Board, or call Customer Service at 1-800-35-GENIE .
• If Safe-T-Beam® problems exists, the door can be closed electrically by holding the Wall Console Button down
until door is fully closed .
• The Remote Controls and Wireless Keypad will not work without a working Safe-T-Beam® System.
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
•
Reset Opener—unplug (or disconnect power), wait 5 seconds, plug
back in (reapply power), and activate from Wall Console .
•
First Cycle will run at slow speed .
• Check door condition . NOTE: This Opener is equipped with an
automatic garage door balance detection system. An improperly
balanced door, damaged or worn counter-balance spring, binding
door hardware or rollers may result in a "ONE-BLINK" signal.
•
Contact Customer Service for further assistance .
•
Check door condition .
•
Have a Genie Factory Authorized Dealer check:
– Fuse on Motor Drive Board .
– Ribbon Cable on Motor Drive Board is properly inserted into
Connector on Controller Board .
• Contact Customer service for further service .
• Reset Opener — unplug (or disconnect power), wait 5 seconds, plug
back in (reapply power), and activate from Wall Console .
•
Have a Genie Factory Authorized Dealer check that Ribbon Cable on
Motor Board is properly inserted into connector on Controller Board .
• Contact Customer Service for further assistance .
• Do not unplug or disconnect power from Opener. Wait 10 minutes
for internal clock to provide additional cycles. Cycles are restored
at a rate of 5 cycles per 10 minutes of rest.
• Contact Customer Service for further assistance.
• Check Force Settings . NOTE: Force Settings are not pre-set at factory. 1 . See page 7 .
•
Check door condition .
•
Contact Customer service for further assistance .
• Check Safe-T-Beam® Self-diagnostic System . NOTE: Safe-T-Beam®
System must be installed and operational to enable door to close.
• Contact Customer Service for further assistance .
• Check Wall Console Wiring for shorts, tight Staples, or pinched Wires .
Check Wiring Connections at Power Head and Wall Console .
• Contact Customer Service for further assistance .
Check Limit Switch Wire connections to Terminals on Power Head .
• Check for shorted or pinched Wires under Limit Switch Brackets .
• Contact Customer Service for further assistance .
• Vacation Locking Switch on Wall Control is in "Lock" mode .
Unlock switch .
•
Contact Customer Service for further assistance .
NOTE
What to Do Reference
See Door
Safety Guide
1 . See page 4 .
2 . See door
Safety Guide
2 . See Door
Safety Guide
See page 13 .
Assembly and
Installation
Poster .
Assembly and
Installation
Poster .
Assembly and
Installation
Poster .
11