Reporting Safety Defects - Mini Cooper Owner's Manual

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Federal Emissions System Defect Warranty
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Federal Emissions Performance Warranty
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California Emission Control System Limited
Warranty
Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
Your vehicle has been specifically adapted and
designed to meet the particular operating con-
ditions and registration requirements in your
country and continental region in order to
deliver the full driving pleasure while the vehicle
is operated under those conditions. If you wish
to operate your vehicle in another country or
region, you may be required to adapt your vehi-
cle to meet different prevailing operating condi-
tions and registration requirements. You should
also be aware of any applicable warranty limita-
tions or exclusions for such country or region. In
such a case, please contact Customer Relations
for further information.

Reporting safety defects

For US customers
The following applies only to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying MINI of North
America, LLC, P.O. Box 1227, Westwood,
New Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or MINI of North
America, LLC.
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Online Edition for Part no. 01 41 2 604 483 - © 02/10 BMW AG
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety
from http://www.safercar.gov
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 toll-free from anywhere in
Canada or 1-613-993-9851 from the Ottawa
region and from other countries, or contact
Transport Canada by mail at: transport Canada,
ASFAD, Place de Ville, Tower C, 330 Sparks
Street, Ottawa, ON, K1A 0N5.
You can also obtain other information about
motor vehicle safety from http://www.tc.gc.ca

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