Perc 5 Post Error Messages - Dell 5 series User Manual

PERC 5 Post Error Messages

In PERC 5 controllers, the BIOS (read-only memory, ROM) provides INT 13h functionality (disk I/O) for
the virtual disks connected to the controller, so that you can boot from or access the physical disks without
the need of a driver. Table 6-5 describes the error messages and warnings that display for the BIOS.
Table 6-5. BIOS Errors and Warnings
Message
BIOS Disabled. No Logical Drives
Handled by BIOS
Press
<Ctrl><R>
Adapter at Baseport xxxx is not
responding
where xxxx is the baseport of the
controller
x Virtual Disk(s) Failed
where x is the number of virtual
disks failed
x Virtual Disk(s) Degraded
where x is the number of virtual
disks degraded
Memory/Battery problems were
detected. The adapter has
recovered, but cached data was
lost. Press any key to continue.
Firmware is in Fault State
Meaning
This warning displays after you disable the ROM option in the
configuration utility. When the ROM option is disabled, the BIOS
cannot hook Int13h and cannot provide the ability to boot from
the virtual disk. (Int13h is an interrupt signal that supports
numerous commands that are sent to the BIOS, then passed to
the physical disk. The commands include actions you can perform
with a physical disk, such as reading, writing, and formatting.)
When the BIOS is disabled, you are given the option to enable it
to Enable BIOS
by entering the configuration utility. You can change the setting to
Enabled in the configuration utility.
If the controller does not respond for any reason but is detected by
the BIOS, it displays this warning and continues.
Shut down the system and try to reseat the controller. If this
message still occurs, contact Dell Technical Support.
When the BIOS detects virtual disks in the failed state, it displays
this warning. You should check to determine why the virtual disks
failed and correct the problem. No action is taken by the BIOS.
When the BIOS detects virtual disks in a degraded state, it
displays this warning. You should try to make the virtual disks
optimal. No action is taken by the BIOS.
This message occurs under the following conditions:
• The adapter detects that the cache in the controller cache has not
• The controller detects an error-correcting code (ECC) error while
• The controller then discards the cache rather than sending it to
To resolve this problem, allow the battery to charge fully. If the
problem persists, the battery or adapter DIMM might be faulty. In
that case, contact Dell Technical Support.
Contact Dell Technical Support.
yet been written to the disk subsystem
performing its cache checking routine during initialization
the disk subsystem because the data integrity cannot be
guaranteed
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Troubleshooting