Troubleshooting; Smb - Xerox 4112 System Administration Manual

Troubleshooting

SMB

This section describes the troubleshooting, notes and restrictions when using SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as follows:
When you cannot communicate with the printer
Cause
The computer and the
machine are using different
protocols.
The machine and the
computers belong to different
networks (subnets).
The host name for the
machine is already in use.
Check point
From Windows Start, Search and while
searching for other computers, Windows
cannot find Network Computer or the
4112/4127Teak
copier/printer.
From Windows Start, Search and while
searching for other computers, Windows
cannot find Network Computer or the
4112/4127Teak
copier/printer.
Print out the Printer Settings List to
confirm if "Duplicate Host Name" is
printed in the SMB status information.
10
Remedy
Configure the machine and
each computer to use the
same SMB operational
protocol.
When the machine and the
computers are on different
networks, consult your
network administrator.
Use the CentreWare Internet
Services to change the host
name to a unique name, or
initialize the machine
settings to the default
settings.
Xerox 4112/4127 Copier/Printer
System Administration Guide
10-1