Troubleshooting - Samsung GT-P5210 User Manual

Troubleshooting

When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• P assword: When the device lock feature is enabled, you must enter the password you set
for the device.
Your device displays network or service error messages
• W hen you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again.
• Y ou cannot access some options without a subscription. Contact your service provider for
more details.
The touch screen responds slowly or improperly
If your device has a touch screen and the touch screen is not responding properly, try the
following:
• R emove any protective covers from the touch screen. Protective covers may prevent the
device from recognising your inputs and are not recommended for touch screen devices.
• E nsure that your hands are clean and dry when tapping the touch screen.
• R estart your device to clear any temporary software bugs.
• E nsure that your device software is upgraded to the latest version.
• I f the touch screen is scratched or damaged, take it to your local Samsung Service Centre.
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