Scanning Difficulties; Photocapture Center™ Difficulties - Brother MFC-J4510DW Basic User's Manual

Scanning Difficulties

Difficulty
TWAIN or WIA errors appear when
starting to scan. (Windows
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
OCR does not work.
Poor scanning results when using
the ADF.
PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
correctly.
Cannot access Removable Disk
from the computer.
Part of my photo is missing when
printed.
Software Difficulties
Difficulty
Cannot install software or print.
"Device Busy"
Cannot print images from
FaceFilter Studio.
®
(Windows )
130
Suggestions
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
®
)
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X v10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver. (See Software User's Guide: Scanning a document using the ICA
driver (Mac OS X v10.6.x, 10.7.x).)
Try increasing the scanner resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use.
For more information, see Accessing Brother Support (Macintosh) on page 3.
Try using the scanner glass. (See Using the scanner glass on page 46.)
Suggestions
1 Take out the memory card or USB Flash memory drive and put it back in
again.
2 If you have tried "Eject" from within Windows
USB Flash memory drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Make sure that Borderless printing and Cropping are turned off. (See Advanced
User's Guide: Borderless printing and Cropping.)
Suggestions
®
(Windows only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the Touchscreen.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. (See Quick Setup Guide.)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
®
, take out the memory card or