Table of Contents FIRST TIME ENROLLMENT / TUTORIAL HOW TO USE THIS GUIDE LISTEN BOOKMARKING MESSAGES CALLER ID CAPTURE SEND CALL NOTIFY CALL FORWARDING MESSAGE FORWARDING SETUP BRANCHING DISTRIBUTION LISTS NOTES...
FIRST TIME ENROLLMENT / TUTORIAL Accessing the Voice Mail System From your Desk Dial into the Voice Mail System by entering the Access Number provided by your System Ad- ministrator. Internal Voice Mail Extension Number: ___________ As a first time user, the system will prompt you through the setup of your personal Voice Mail Box.
HOW TO USE THIS GUIDE The Courier Voice Mail System provides audible prompts to guide you through its features. At the main menu, you will hear the following prompts: Listen to New Messages Listen to Old Messages Send a Regular Message Send a Scheduled Message Record your Standard Mailbox Greetings and direct incoming calls to your telephone...
LISTEN ...N & O ISTENING TO ESSAGES New: To listen to new messages. Old: To listen to old or saved messages. From the Main Menu, press 1 for New Messages From the Main Menu, press 2 for Old Messages User has the following options after playing the message. ISTEN PTIONS Save the message as Old...
BOOKMARKING MESSAGES & CALLER ID CAPTURE The Courier provides two unique features that are used while listening to messages, they are Book- marking Messages and Caller ID Capture. Both features are functional from any telephone (Cell Phone, Internal Phone, etc.), and are utilized when listening to New or Old messages. &...
SEND & S EGULAR CHEDULED ESSAGES Send Regular voice messages to other mailboxes on the system. Ability to Schedule a message to send to other mailboxes on the system. From the Main Menu, press 3 to Send a Regular Message. Enter the mailbox number, record the message and press # when finished.
CALL IRECTING ALLS TO ELEPHONE OR OICE When callers enter extension numbers from the auto attendant: Calls to Telephone will ring extension first, then forward to voice mail, if no answer. Calls to Voice Mailbox will go directly to the mailbox greeting, without ringing the phone. Each option has up to 5 greetings to record From the Main Menu, press 5 to Direct Calls to Telephone and record Telephone Greet- ings.
NOTIFY XTERNAL ESSAGE OTIFICATION Notifies external telecommunication devices of Voice Mail messages. Selectable notification of All Messages or Urgent messages only Up to 4 devices may be selected. System continues to notify all devices, in cascading sequence, until the message is re- trieved Notification may be scheduled with time and day parameters.
FORWARDING ORWARDING Forward incoming calls to another extension. Up to 4 extensions may be activated. System continues to notify all extensions, in cascading order. Extension sequence may be changed. From the Main Menu, press 7 to enter Call Forwarding. Activate Call Forwarding De-Activate Call Forwarding Maintain Forwarding Numbers Follow the voice prompts to setup forwarding numbers.
SETUP ETUP This operation provides many options to personalize your mailbox. Some of the options will automatically be set during first time user tutorial, but can be changed at a later time. From the main menu, press Asterisk (*) to enter the setup options. —F OICE ETUP...
BRANCHING & B RANCHING RANCHING AINTENANCE Routes incoming calls from mailbox to other extensions Up to 10 one-touch branching selections From the Main Menu, press the Asterisk (*) to enter Voice Mail Setup From the Setup Menu, Press 6 to enter Single-Digit Branching options. Select 0-9 to setup or change one-touch dial locations and corresponding extension numbers.
DISTRIBUTION LISTS ISTRIBUTION ISTS Convenient method to route messages to entire list of extensions Create lists by department, association, job function...etc. Lists may be edited as needed. From the Main Menu, press the Asterisk (*) to enter Voice Mail Setup From the Setup Menu, Press 5 key to Create and Maintain Distribution Lists.
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Telecommunication Systems Company Division of Matsushita Electric Corporation of America Business Telephone Systems Division Headquarters Two Panasonic Way Secaucus, NJ 07094 (201) 392-4220 www.panasonic.com/dbs 04/2001...